google-cloud-contact-center-insights overview (2.3.4)

The interfaces provided are listed below, along with usage samples.


Service Description: An API that lets users analyze and explore their business conversation data.

Sample for ContactCenterInsightsClient:

 // This snippet has been automatically generated for illustrative purposes only.
 // It may require modifications to work in your environment.
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   Conversation conversation = Conversation.newBuilder().build();
   String conversationId = "conversationId-1676095234";
   Conversation response =
       contactCenterInsightsClient.createConversation(parent, conversation, conversationId);