Interface IngestConversationsRequest.ConversationConfigOrBuilder (2.53.0)

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public static interface IngestConversationsRequest.ConversationConfigOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getAgentChannel()

public abstract int getAgentChannel()

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

int32 agent_channel = 2 [(.google.api.field_behavior) = OPTIONAL];

Returns
Type	Description
int	The agentChannel.

getAgentId()

public abstract String getAgentId()

Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the metadata_bucket_uri.

string agent_id = 1 [(.google.api.field_behavior) = OPTIONAL];

Returns
Type	Description
String	The agentId.

getAgentIdBytes()

public abstract ByteString getAgentIdBytes()

Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the metadata_bucket_uri.

string agent_id = 1 [(.google.api.field_behavior) = OPTIONAL];

Returns
Type	Description
ByteString	The bytes for agentId.

getCustomerChannel()

public abstract int getCustomerChannel()

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

int32 customer_channel = 3 [(.google.api.field_behavior) = OPTIONAL];

Returns
Type	Description
int	The customerChannel.