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AI for Healthcare - Preview

Where care and coverage stall, Gemini connects the work

Coordinate clinical, financial, and coverage workflows across the EHR, claims, and enterprise systems your teams already run.

Developed with leading health systems, health plans, and the healthtech ecosystem

  • Highmark Health logo
  • Northwell Health
  • Blue Cross Blue Shield Massachusetts logo
  • HCA Healthcare logo
  • Nextgen healthcare

Purpose-built for two distinct operational pressures

FOR PROVIDERS

More time for care, less paperwork

Unify patient history: Synthesizes EHR and outside records into one cited timeline before the visit.

Reduce avoidable denials: Flags documentation gaps against payer policy before submission and drafts cited appeals when the record supports it.

Read-only to EHR: No write-back to the chart and existing access controls preserved, so clinical data integrity stays intact.

FOR PAYERS

Faster coverage reviews, clearer answers

Improve policy reviews with citations: Checks requests with current policy and coverage guidelines, organized for the reviewer.

Clarify benefits and costs: Estimates out-of-pocket costs, deductibles, and network status from the member's plan documents.

Decisions stay with experts: Organizes the evidence for expert review and enables smoother administrative turnaround.

AI skills for clinical and coverage work

Unite scattered history into a longitudinal view

Outside records like CCDs, referrals, and consults arrive apart from the active chart. The Gemini agent reads them alongside the EHR to flag new allergies, diagnoses, or medications, and cites each finding to its source.

Works with: Epic EHR (read-only), Oracle Health (read-only), InterSystems FHIR, Verato, IMO Health, Microsoft 365, Google Workspace

Medical record synthesis demo

    Record synthesis

    Unite scattered history into a longitudinal view

    Outside records like CCDs, referrals, and consults arrive apart from the active chart. The Gemini agent reads them alongside the EHR to flag new allergies, diagnoses, or medications, and cites each finding to its source.

    Works with: Epic EHR (read-only), Oracle Health (read-only), InterSystems FHIR, Verato, IMO Health, Microsoft 365, Google Workspace

    Medical record synthesis demo
      Walk into every appointment and procedure prepared

      Prepares your team ahead of scheduled encounters by surfacing interval events, flagging medications, and checking that the labs, clearances, and consents your protocols require are complete.

      Works with: Epic EHR, Oracle Health, RxNorm Drug Vocabulary, Microsoft 365, Google Workspace

      Appointment prep demo
        Submit policy-aligned authorizations and appeal denials

        Assembles chart evidence aligned to health plan criteria and flags documentation gaps before submission. When a supported request or claim is denied, the Gemini agent drafts a source-cited appeal grounded in the record and plan policy.

        Works with: Epic EHR, Oracle Health, CMS Coverage, Optum, ICD-10 Codes, NPPES NPI Registry, Microsoft 365, Google Workspace

        Prior auth demo
          Improve utilization review with policy citations

          Finds the documentation in each request that meets plan medical policy, including exceptions intake can miss, organizing traceable findings so clinical reviewers spend less time assembling files and more time applying expertise.

          Connected systems: CMS Coverage (NCDs/LCDs), Optum, UiPath, Microsoft 365, Google Workspace

          Utilization review demo
            Give members clear answers on coverage and cost

            Combines benefit booklets with live eligibility, network status, and deductibles for step-by-step cost estimates, so staff can help members understand their benefits and explain what to expect before care.

            Works with: Optum, TriZetto Provider Solutions, Salesforce, Microsoft 365, Google Workspace

            Benefits clarity demo

              Open healthcare connector and partner ecosystem

              Query live clinical, eligibility, coding, and enterprise tools through secure first-party and partner connectors without moving your systems of record.

              • Epic EHR: Read-only FHIR R4 access to conditions, meds, labs, and notes with no chart write-back.

              • Oracle Health EHR: Surfaces read-only patient histories, diagnostics, lab results, and clinical documentation for authorized users.

              • Keragon: Connects 400+ healthcare apps and EHRs through one secure integration.

              • InterSystems FHIR Server: Standardized FHIR repository management and clinical data interoperability.

              • Verato: Resolves patient identity and matches records across visits and settings.

              • Optum Network Eligibility: Retrieves real-time patient eligibility and benefit details from connected plans.

              • Optum Coordination of Benefits: Finds secondary coverage and sets the right billing order upfront.

              • TriZetto Provider Solutions: Verifies eligibility, co-pays, and deductibles across Medicare, Medicaid, and commercial plans.

              • GoodRx: Surfaces prescription pricing and manufacturer savings options in clinical workflows.

              • Infinitus Relay: Automates high-volume payer calls for benefit verification and prior authorization.

              • IMO Health: Brings clinical terminology normalization, search, and knowledge graphs into skills.

              • ICD-10 Codes: Looks up and validates ICD-10-CM diagnosis codes, billable status, and hierarchy.

              • RxNorm Drug Vocabulary: Validates standardized drug names, ingredients, strengths, dose forms, and NDCs.

              • BMJ Digital Health: Delivers peer-reviewed clinical guidelines grounded in verifiable citations.

              • Optum EvidenceVue: Turns real-world clinical data from Optum Life Sciences into structured evidence.

              • CMS Coverage: Grounds coverage checks in current published Medicare NCDs and LCDs rather than static model knowledge.

              • NPPES NPI Registry: Verifies provider identity, clinical taxonomy, and practice location in real time.

              • Salesforce: Brings Health Cloud data models, workflows, and Agentforce into Gemini.

              • Suki: Connects ambient clinical intelligence across documentation, coding, and revenue cycle.

              • UiPath: Connects healthcare automations and agents for prior authorizations and appeals.

              • Synthpop Careflow: Turns unstructured referrals into coverage-verified, payer-ready orders.

              • Alteryx: Grounds analytics workflows in repeatable, auditable healthcare business rules.

              • Sana from Workday: Connects HR, finance, and enterprise knowledge so teams can surface policies and coordinate tasks.

              • ServiceNow: Tracks IT incidents, operational service requests, and approval chains while enforcing existing enterprise routing rules.

              • Cyera Dataport: Integrates data and agent security, delivering PHI context to support HIPAA audits and compliance reporting.

              • Microsoft 365: Delivers packets, appeals, and benefit breakdowns directly into Word, Outlook, and SharePoint.

              • Google Workspace: Coordinates Docs, Gmail, Drive, and Sheets while enforcing enterprise access controls.

              Workday logo
              verato logo
              UiPath logo
              TriZetto logo
              synthpop logo
              Suki logo
              servicenow logo
              salesforce logo

              Secure by default. Built to support HIPAA compliance.

              • Supports your HIPAA compliance

                Built to support HIPAA compliance, with enterprise-grade access controls and open model choice.

              • Your data stays yours

                Protected health information and enterprise prompts stay isolated to your tenant and are never used to train Google foundation models.

              • Inherits your permissions

                Connectors respect existing identity and role-based access rules so users only query records they are already authorized to view.

              • Read-only to the chart

                EHR integration is read-only, ensuring clinical documentation, orders, and final sign-off remain clinician-led.

              • Answers cite their sources

                Clinical summaries, policy checks, and benefit breakdowns link directly to source chart notes, coverage determinations, and plan documents.

              • Audit logging and one policy

                Centralized Cloud audit logs, VPC Service Controls, and customer-managed encryption keys enforce security across teams.

              What healthcare leaders are saying

              Gemini for healthcare serves as a foundation for our unified architecture of reusable AI agents, enabling us to deliver new capabilities and productivity gains significantly faster than traditional development cycles. Our focus going forward is an agentic-AI model, where an intelligence layer drives deeper automation and operational transformation. Blue Cross Blue Shield of Massachusetts is working toward that future in healthcare with Google Cloud.

              Prem Somasundaram

              Chief Information Officer, Blue Cross Blue Shield of Massachusetts

              Blue Cross Blue Shield Massachusetts logo
              Healthcare generates enormous amounts of information and data every day, yet patients often experience care as a series of separate interactions rather than one connected journey. Through our work with Google Cloud, we're exploring how AI can help connect information across the healthcare experience, making it easier to support the whole person, create more personalized care experiences, and equip clinicians with meaningful insights at the right time.

              Karen Hanlon

              President, Highmark Health

              Highmark Health logo
              For oncology care providers, quick access to current and relevant information is not a luxury, but a necessity. We are excited about what Gemini for healthcare could do to help care providers quickly find the critical information they need, when they need it, so they can drive better outcomes for patients.

              Clifford Hudis, MD, FACP, FASCO

              Chief Executive Officer, American Society of Clinical Oncology

              ASCL logo
              By leveraging Gemini for healthcare, we will be able to use technology in a way that elevates the patient experience and strengthens the relationship between caregivers and those they serve. Through these integrated solutions, we expect to ease some of the administrative burden on our clinical teams and give them more time for what matters most: caring for their patients. Technology is at its best when it supports our caregivers and strengthens the human connection that is at the heart of healthcare.

              Dr. John D'Angelo

              President and CEO, Northwell Health

              Northwell Health logo
              Making it easier for physicians to access and understand a patient’s medical history helps them spend less time gathering information and more time focused on patient care. Through our work with Google Cloud, we’re exploring how Gemini can interpret and synthesize complex patient information from multiple electronic health record systems and care settings, connecting data from different sources to give clinicians a more complete and cohesive understanding of a patient’s medical history.

              Michael J. Schlosser, MD, MBA, FAANS

              Executive Vice President and Chief Clinical Officer, HCA Healthcare

              HCA Healthcare logo

              Frequently asked questions

              Providers (health systems, academic medical centers, and medical groups), payers (commercial, Medicare Advantage, and Medicaid health plans), and healthtech companies. Clinicians, revenue cycle teams, utilization reviewers, and member services staff each get workflows grounded in their own data and rules.

              No. Gemini for healthcare extends Gemini with healthcare-specific skills and connectors, all under one governed platform.

              No. The Epic and Oracle Health connectors are read-only. Gemini reads conditions, medications, allergies, labs, and clinical notes with citations; chart entries, orders, and sign-off stay with clinicians.

              Gemini connects to the systems you already run, including Epic EHR, Oracle Health, InterSystems, TriZetto Provider Solutions, Salesforce, ServiceNow, Workday, Google Workspace, and Microsoft 365. Teams query data in place and route outputs into Docs, Word, Gmail, or Outlook. Nothing migrates.

              Gemini for healthcare is built to support your HIPAA compliance and runs on Google Cloud's secure infrastructure. Connectors inherit existing user permissions, Cloud Audit Logs record activity, customer-managed encryption keys are supported, and your data is never used to train or fine-tune Google's foundation models.

              Your IT and security teams manage one environment across clinical, administrative, and corporate functions. General workforce productivity runs alongside healthcare-specific skills, model choice across Google and leading partner models, and PHI governance controls without duplicate vendor sprawl.

              Gemini for healthcare is available in preview in the U.S. today for Gemini Enterprise Standard and Plus customers. Healthcare connectors support the global and US locations. Talk with your Google Cloud account team about deployment options.

              Bring Gemini to your healthcare teams

              Talk with a Google Cloud healthcare specialist to prioritize high-impact provider or payer workflows for your team.

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              A product or feature listed on this page is in preview. For more information on our product launch stages, see here

              Cloud AI products comply with our SLA policies. They may offer different latency or availability guarantees from other Google Cloud services.

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