Dialogflow integrates with the AudioCodes telecommunications provider.


To create a telephony integration with this system:

  1. Go to the Dialogflow ES Console.
  2. Select your agent.
  3. Click Integrations in the left sidebar menu.
  4. Enable the AudioCodes integration.
  5. You are redirected to AudioCodes. Provide the configuration information requested by AudioCodes.
  6. You are redirected back to the Dialogflow console, and the integration is now enabled for your agent.

For more information on this integration, see the AudioCodes documentation.

Supported countries

This integration supports phone numbers in the following countries:

  • Austria
  • Brazil
  • Canada
  • Croatia
  • Denmark
  • Finland
  • Ireland
  • Israel
  • Lithuania
  • Mexico
  • Monaco
  • New Zealand
  • Poland
  • Slovakia
  • Slovenia
  • USA
  • UK

Pricing and quotas

The pricing and quotas for this integration are applied as audio input and output.