Improved overall productivity by 20% through streamlined workflows and less manual intervention
Enhanced infrastructure efficiency by 30% with optimized resource utilization
Reduced time spent on operational tasks by 30%
Cut latency by 15% and improved uptime by 20%
With Google Cloud, experience management company XEBO.ai has streamlined workflows and reduced manual intervention to drive improvement in productivity, with the organization using AI-powered apps to better understand and respond to customer feedback and behavior patterns.
XEBO.ai provides a platform that enables businesses to understand and make decisions based on customer behaviors and preferences. By integrating Gemini into its platform and applications, the organization has streamlined workflows and reduced the manual intervention needed to derive actionable insights from large volumes of customer survey data. Internally, this has driven a 20% increase in overall productivity as tasks that previously required hours are now completed in minutes. In addition, the businesses that use the XEBO.ai platform receive faster, deeper, and more relevant insights from which to improve customer engagement strategies and satisfaction, and make data-driven decisions. The business plans to further leverage Gemini and other Google Cloud AI tools to develop solutions that address challenges involving predictive analytics, automated decision-making processes, obtaining deeper insights, and improving user experiences.
Google Cloud's combination of cost-efficiency, compliance-ready infrastructure, robust security, and advanced AI capabilities has empowered us to overcome critical operational hurdles and position ourselves for future growth and innovation.
Rajnish Singh
SVP Engineering, XEBO.ai
XEBO selected Google Cloud as the best fit for its requirements after an extensive evaluation process that encompassed the availability of a large set of AI and machine learning tools to improve its product, automate processes, and enhance service levels. Other decisive factors included cost-effectiveness through competitive pricing, sustained usage discounts and committed-use contracts; global availability to support XEBO's operations across a range of countries; scalability and flexibility to enable growth; security and compliance; and an extensive ecosystem of partners and third-party solutions that enabled the business to integrate with tools and services that enabled collaboration and innovation.
Google Cloud technology is significantly easing our operational challenges and allowing us to build a more efficient and secure system at XEBO.ai.
Rajnish Singh
SVP Engineering, XEBO.ai
Founded in 2018 and headquartered in India, XEBO.ai provides an AI-powered experience management platform that enables organizations to listen, analyze, and make informed decisions to elevate customer experiences.
Industry: Technology
Location: India
Products: Gemini
About Google Cloud partner- Searce
Google Cloud Partner Searce is a niche cloud consulting business that specializes in cloud data engineering, AI and machine learning, and advanced cloud services and technologies.