Slashes project-authoring time from 42 days to 3.1 hours
Scales monthly clinical project launches from four to 47
Saves $2.1M in annualized external costs through Gemini Enterprise Agent Platform (formerly Vertex AI)
Blocks 14 restricted instrument uses with Gemini
Runs nine production endpoints through Cloud Run functions
The Clinician uses serverless design and Gemini models to scale healthcare outcome projects while securing strict compliance.
The Clinician uses serverless design and Gemini models to scale healthcare outcome projects while securing strict compliance.
Dismantling legacy configuration boundaries
to liberate clinical workflows
The Clinician provides the digital foundation that helps hospitals, registries, and health systems globally collect and act on patient-reported outcomes. Measuring these clinical outcomes is vital for optimizing care quality, yet moving from a clinical vision to a live deployment has traditionally been a slow, highly specialized bottleneck. A clinical lead might know exactly what parameters to measure and when to contact patients, but translating that clinical intent into platform logic required intensive technical configuration.
Before transforming its workflow, establishing an outcomes project on THE CLINICIAN PLATFORM (TCP) required a multi-week authoring life cycle. Standard deployments demanded continuous coordination across a siloed chain of specialists: clinical leads, solutions teams, informatics specialists, statisticians, and integration engineers. Every clinical protocol had to be manually mapped into variables, cohorts, assessments, schedules, and custom reporting logic before undergoing strict schema validation.
Because this legacy model relied entirely on scarce technical capacity, the operational friction and long timelines made smaller quality-improvement initiatives or localized registry projects difficult to justify. Conventional form wizards simply lacked the contextual reasoning capabilities required to turn natural language into validated platform configurations.
The Clinician recognized that optimizing consulting efficiency was not enough. To truly scale clinical tracking, the company needed to empower healthcare teams to design projects directly. It required a secure, cloud-native framework capable of understanding clinical intent, recommending validated instruments, and assembling structured configuration logic. This led them to select Google Cloud for its enterprise-grade generative AI primitives, robust function calling capabilities, and strict data governance environments. This foundation allowed them to build a system that could reason across an entire project while ensuring patient data privacy.
Before automating this workflow, the timeline required to translate clinical intent into deployable platform logic took weeks. We needed an authoring experience that could reason across an entire project, understand natural language, and let clinicians manage design decisions directly without constant technical intervention.
Darryl Grauman
Chief Technology Officer, The Clinician
Deploying hybrid Gemini models
to slash authoring timelines by 99%
To eliminate the authoring bottleneck, The Clinician built TC-WIZ, a no-code project-authoring wizard powered by RAI (Responsible AI), their built-in Clinical Assistant. Built using Gemini on Google Cloud and Gemini Enterprise Agent Platform (formerly Vertex AI), RAI functions as an enterprise-grade assistant connected directly to the wizard’s state. Rather than behaving like a generic chatbot, RAI utilizes advanced function calling to update drafts, build form sections, and generate scoring formulas from raw protocols.
Deployed across Cloud Run functions, the architecture features a hybrid model routing pattern running nine production endpoints. It dynamically routes complex reasoning and document extraction to Gemini Pro, while assigning high-volume, latency-sensitive tasks like question drafting to Gemini Flash using the Gemini Enterprise Agent Platform. To ensure healthcare-grade compliance, TC-WIZ screens all inputs for Protected Health Information (PHI), automatically blocking calls if sensitive data is detected. Embedded licensing controls also check requested clinical instruments against curated libraries, protecting intellectual property.
The result is a governed, clinician-led experience that reduces setup from weeks to hours. By routing tasks between Gemini Pro and Gemini Flash, we maintain a responsive user experience while preserving the strict validation, licensing safeguards, and audit logging healthcare organizations expect.
Darryl Grauman
Chief Technology Officer, The Clinician
The operational impact has been transformative. Within the first 30 days of full integration, customers launched 47 new clinical projects through the wizard, a massive leap from the legacy high of four projects a month, while median setup times fell from 42 days to 3.1 hours.
For example, a hospital partner configured a complex hip-replacement outcomes project in a single session, selecting recommended standard sets seamlessly. Ultimately, these efficiencies helped customers avoid an estimated $2.1M in annualized external consulting costs while flagging 14 unauthorized instrument extraction attempts.
By offloading complex configuration grind to Google Cloud, The Clinician has decoupled clinical scale from technical constraints, transforming project execution, so healthcare networks can focus entirely on delivering data-driven, patient-centric care.
The Clinician is a healthcare technology company that enables hospitals and health systems to measure and act on patient-reported outcomes globally through its automated digital platform.
Industries: Healthcare and Life Sciences, Technology
Location: New Zealand
Products: Gemini, Gemini Enterprise Agent Platform (formerly Vertex AI), Cloud Run functions
