Ramsay Health Care

Ramsay Health Care secures medical devices with Google SecOps

Results on Google Cloud
  • Automates alert triaging with built-in Google SecOps playbooks

  • Enhances multi-cloud threat visibility using Google SecOps and Wiz

  • Enables continuous threat hunting with Mandiant and Google SecOps

The Australian private healthcare provider uses Google SecOps and AI to protect medical devices and ensure patient safety.

Securing the Internet of Medical Things (IoMT)

In healthcare, cyber attacks have life-or-death consequences. If an infusion pump is halted or allergy data is tampered with, patient safety is immediately compromised. Accordingly, Ramsay Health Care treats its emergency departments as critical national infrastructure.

Ramsay strictly segments its internet-connected medical devices from its digital network to protect this environment. However, traditional IT scanners cannot parse operational technology (OT) protocols. Ramsay required a modernized, AI-driven security posture to gain visibility into its highly complex, multi-cloud environment without falling victim to alert fatigue.

In healthcare, the stakes are incredibly high. We chose Google SecOps because its built-in playbooks let us automate high-effort, low-value triaging. Now, we can scale our team to focus on proactive threat hunting before incidents happen.

Manal al-Sharif

CISO, Ramsay Health Care

Proactive defence with AI-driven operations

To move toward a unified pane of glass, Ramsay deployed Google Security Operations (SecOps) alongside Wiz and Mandiant. By utilizing a cloud-native data lake, Google SecOps automatically aggregates, cleans, and normalizes logs across Ramsay's diverse legacy and cloud systems. This foundation enables Ramsay to leverage AI-powered, built-in playbooks that automate high-effort, low-value triage tasks, such as containing compromised machines.

In addition, Mandiant Threat Intelligence feeds directly into this ecosystem. This integration shifts Ramsay’s strategy from reactive incident response to continuous detection, empowering the team to proactively hunt threats before they escalate.

Ramsay Health Care is the largest private healthcare provider in Australia. With an expanding footprint overseas in Europe, the group operates over 75 hospitals, delivering superb care and putting patients at the center of everything it does.

Industry: Healthcare and Life Sciences

Location: Australia

Products: Google SecOps, Wiz, Mandiant

Google Cloud