Imgix

Imgix: Processing eight billion daily media requests over 50% faster with Google Cloud

Results on Google Cloud
  • 50%+ reduction in processing latency, from 100 ms to <50 ms

  • 5-6x increase in workload throughput per compute node

  • Single-digit millisecond response times maintained at scale

Imgix migrated to Google Cloud G4 VMs, powered by NVIDIA GPUs, cutting render latency by more than 50% and boosting throughput up to 6x.

Breaking through infrastructure bottlenecks

My team was spending a lot of time managing the hardware and the procurement pipeline. On-call was getting paged multiple times a week, if not a day. We couldn't keep doing this forever. Moving into the cloud, all those problems, now they’re Google’s problems.

Alfonso Acosta

Head of Engineering, Imgix

Founded by an early YouTube veteran, Imgix helps the world see the web better through advanced image processing and optimization. Today, the platform automates every part of the visual pipeline—from creation to delivery—serving over eight billion images and videos daily for more than 60,000 happy customers, including iconic brands like Bugatti, YETI, Porsche, Spotify, and Sonos.

Inefficient technology can lead to sluggish load times that impact customer experiences and brand reputation. To avoid these bottlenecks, Imgix operates on a "just-in-time" philosophy: transforming, optimizing, and delivering images and videos dynamically upon request so customers don't have to pre-render and store millions of asset variations.

However, executing these complex pixel manipulations in real time requires immense computational power.

Imgix’s private data centers lacked the elasticity and capacity to run thousands of visual tasks simultaneously whenever processing demand surged. In addition, its lean team struggled to focus on building new platform features while also managing and maintaining physical infrastructure.

“My team was spending a lot of time managing the hardware and the procurement pipeline,” recalls Alfonso Acosta, Imgix’s Head of Engineering. “On-call was getting paged multiple times a week, if not a day. We couldn't keep doing this forever.”

To re-focus developer craftsmanship on platform innovation, Imgix evolved its infrastructure to a full-stack, GPU-based environment on AI Hypercomputer. By transitioning to G4 VMs powered by NVIDIA RTX PRO 6000 Blackwell GPUs, Imgix was able to ramp up its processing capabilities for real-time media delivery without having to change its core application code. “Moving into the cloud, all those problems, now they’re Google’s problems,” Acosta adds. “More and more of our engineers are being empowered to create features instead of just maintaining the old stack.”

Delivering instant visuals at scale with G4 VMs

We use tools like Terraform, so that we can stand up our stack automatically and ship it into different regions. We moved up to the G4 architecture. We saw our median render times drop from 100 milliseconds to about 40 milliseconds, and we virtually have to change no code.

Alfonso Acosta

Head of Engineering, Imgix

To process images instantly rather than pre-rendering and storing asset variations, Imgix needed infrastructure capable of handling thousands of concurrent transformation requests dynamically based on more than 150 different visual filters.

Building on Google Cloud gave Imgix more than just baseline infrastructure—it provided access to the same underlying technology powering Google’s own global, multi-billion-user platforms. Imgix put this structural advantage to work by updating its core processing fleet to Compute Engine G4 VMs, powered by NVIDIA RTX PRO 6000 Blackwell GPUs.

“We use tools like Terraform, so that we can stand up our stack automatically and ship it into different regions,” Acosta explains. “We moved up to the G4 architecture. We saw our median render times drop from 100 milliseconds to about 40 milliseconds, and we virtually have to change no code.”

By shifting image and video workloads directly onto Google Cloud’s GPU hardware, Imgix eliminated severe capacity constraints during heavy traffic spikes and boosted throughput per node by 6x. Beyond raw performance, transitioning to Google Cloud also fundamentally reshaped the engineering team's day-to-day operations. "In the old way, we had to react to all kinds of hardware failures," Acosta reflects. "In the new way, Google handles all of that for us. We still get paged but it's way less than once a week now, which is amazing.” Behind the scenes, database operations rely on Cloud Spanner to deliver consistent single-digit millisecond response times during high-volume requests while keeping infrastructure costs predictable. Meanwhile, BigQuery consolidates data from multiple pipelines into a single, unified view, allowing Imgix to analyze system performance and customer usage patterns in real time.

“Spanner actually gives us single-digit millisecond response times, which we need in a live throughput environment,” Acosta says. “It's very fast. It’s also very consistent and that helps us save costs.”

By pairing high-density compute with automated cloud orchestration, Imgix established a high-velocity foundation capable of powering visual media at scale with unprecedented speed.

Pioneering intelligent media with multimodal AI

If we're using the most expensive model every single time, that's a big bill for our customers. So, we use Gemini to figure out, ‘Hey, does this image or video even need this AI feature?’ and for a fraction of a penny, we know not to apply it.

Alfonso Acosta

Head of Engineering, Imgix

As visual media content evolves, processing large, high-bitrate video assets presents unique performance challenges. Traditional on-demand processing takes too long for high-resolution video, creating latency delays for customers who need instant playback.

To overcome this limitation, Imgix developed a dedicated caching layer for video assets with Cloud Storage. This approach allows Imgix customers to warm the cache ahead of time and request video delivery ahead of time, delivering seamless playback at scale without interruption.

In addition, running top-tier vision models on every single request is costly.

To deliver sophisticated AI capabilities—like smart video cropping and automated highlight extraction—without inflating customer bills, Imgix uses Gemini to select and route requests to the best model for the task. Gemini evaluates whether a given image or video actually requires an AI feature before triggering heavy GPU processing jobs.

“If we're using the most expensive model every single time, that's a big bill for our customers,' Acosta explains. “So, we use Gemini to figure out, ‘Hey, does this image or video even need this AI feature?’ and for a fraction of a penny, we know not to apply it.”

Beyond platform features, Gemini has also supercharged Imgix’s development workflows. Engineering teams utilize Gemini to plan and implement new software features, dramatically accelerating product development cycles.

"Being able to use Gemini to both plan and implement new features has just really increased the speed of feature development,” Acosta reflects. "The speed is still on a hockey-stick climb."

Looking forward, Imgix is expanding its automated pipeline to serve custom, generative AI capabilities—including real-time background replacement, object removal, and image upscaling—enabling brands to personalize visual experiences dynamically at global scale.

"Being able to solve more complicated problems, maybe even specific for each customer at scale, even faster, that's where we're going," Acosta says. "With Google Cloud, Imgix is building a new way to power visual media."

Imgix combines cutting-edge AI, data, and visual intelligence to help businesses grow through impactful visual media, serving over 60,000 customers more than eight billion image requests daily.

Industry: Technology

Location: United States

Products: AI Hypercomputer, Compute Engine, Cloud Spanner, BigQuery, Cloud Storage, Gemini models, Terraform on Google Cloud

Google Cloud