Copel unleashes the power of Gemini for their enterprise data with Google Cloud Cortex Framework and Open Data QnA

Google Cloud Results

Gen AI, BigQuery, and Cortex reduced query processing time from one day to near real-time
Data democratization: Employees use natural language queries to access data, fostering a data-driven culture
Manual or time consuming processes eliminated: Significant cost savings realized
Innovative AI solution: Accelerated Copel's digital transformation
Collaboration with Google Cloud: Industry-leading AI expertise leveraged

Copel transformed data access with Google Cloud AI and Cortex Framework, enabling employees to extract real-time insights from SAP ERP using natural language queries, boosting decision-making and productivity.

Unlocking the power of data: Copel's generative AI journey

In today's fast-paced energy sector, access to accurate and timely information is critical for making informed decisions. Copel, a leading Brazilian energy company, has taken a giant leap forward in their data strategy by harnessing the power of Google Cloud generative AI technologies and Large Language Models (LLMs). Their innovative solution is not only transforming how they interact with data but also driving significant value across the organization.

The challenge: Untangling data silos

Like many large enterprises, Copel faced the challenge of extracting meaningful insights from their backend enterprise systems, such as ERP. Previously, this involved manual processes, RPA (Robotic Process Automation) tools, and exporting data to and from Excel. The result was time-consuming and often resulted in inconsistencies that hindered agility and decision-making.

The solution: A virtual agent powered by generative AI

Copel developed a groundbreaking solution: an AI Agent powered by Gemini Pro 1.5. This AI-driven agent interacts directly with Copel's on-premises SAP ERP system, leveraging the capabilities of Vertex AI, BigQuery, Dataplex, and Cortex. Now, instead of manual data wrangling across multiple teams, employees can simply ask natural language questions like:

"Which companies had the largest payments over the past year?"
"Who are the company's largest vendors in a given year?"
"What payments have been made today or should be made tomorrow?"

The answers are delivered in seconds, not days, providing real-time insights that empower decision-makers.

Google Cloud's generative AI and Cortex have revolutionized our data access, empowering our team with real-time insights and significantly accelerating decision-making across Copel.

Mauro Choma

Solution Architect, Copel

Value drivers: A transformation across the board

Copel's investment in generative AI is already delivering impressive results:

Improved decision-making: Real-time insights enable faster and more informed decisions that executives rely on to run their business.
Data democratization: The virtual agent has empowered users to self-serve their data needs, promoting a data-driven culture.
Cost reduction: By automating manual processes and streamlining data access, Copel is realizing cost savings.
Innovation catalyst: The success of this project has sparked enthusiasm for exploring additional generative AI use cases, further cultivating a culture of innovation at Copel.

The technology stack: Google Cloud's AI arsenal

Copel's solution leverages a powerful combination of Google Cloud technologies:

Gemini Pro 1.5: This advanced LLM powers the virtual agent's natural language understanding and generation capabilities.
Vertex AI: Provides the platform for building, deploying, and managing machine learning models.
Open Data QnA: Enables you to chat with your databases by leveraging LLM Agents on Google Cloud.
BigQuery: A scalable data platform for storing and analyzing large volumes of data.
Dataplex: A unified data management platform for managing data across different sources.
Cortex Framework: Accelerates data processing and analysis for real-time insights.

Our IT strategy prioritizes solutions that empower our employees and drive innovation. Google Cloud's generative AI platform met our need for a scalable, user-friendly solution that could unlock the full potential of our enterprise data.

Marcos Camillo

IT Superintendent, Copel

The future: Expanding the AI horizon

Copel's early success with generative AI is just the beginning. They have ambitious plans to expand the capabilities of their virtual agent through an enterprise data foundation incorporating multiple enterprise data sources. This will unlock even deeper insights, further optimize business processes and open new use cases.

Key takeaways for business leaders

Copel's experience demonstrates the transformative power of generative AI in the enterprise. By leveraging LLMs, Google Cloud's AI platform and Cortex Framework, businesses can:

Unlock hidden value in their data
Have a single source of truth
Empower employees with self-service analytics
Accelerate decision-making
Drive innovation and efficiency
Gain a competitive edge

Copel's innovative use of Google Cloud's generative AI demonstrates the transformative potential of this technology in the energy sector and beyond. By embracing AI-powered solutions, companies can unlock hidden value in their data, empower their workforce, and accelerate decision-making. As Copel continues to explore the vast possibilities of generative AI, they are setting a new standard for data-driven innovation in the industry to drive growth, efficiency, and competitive advantage.

GenAI in accounts payable has transformed our financial management, bringing agility and rapid resolution of complex issues that previously required a lot of team time. With the possibility of disseminating financial information accurately and instantly, we have gained greater transparency and control over the Accounts Payable process. In addition, this self-service solution from Google allows employees to access and resolve their demands with greater autonomy, further optimizing the workflow and promoting a culture of efficiency.

José Lafayette

Head of Treasury, Copel

Copel's power plants, transmission lines and distribution lines radiate light and provide comfort and social peace for the entire state of Paraná and neighboring states. This scenario of progress has been achieved over six decades, based on the hydraulic potential, technological mastery and, above all, the entrepreneurial spirit and creative capacity of its technical and professional staff.

Industry: Business and Professional Services

Location: Curitiba , Brazil

Products: Cortex Framework, Gemini, BigQuery, Dataplex