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Bitazza transforms operations with accessible data-driven insights on BigQuery

Google Cloud Results
  • Scaled data infrastructure to support $4.6 billion in transactions in 2024

  • Accelerated financial statement creation by 75%, cutting the process from one year to three months

  • Maintains regulatory compliance with near-real-time data report

  • Empowers data team to build and run their own CI/CD pipelines, without a dedicated DevOps engineer

Bitazza Thailand uses Google Cloud and AI to scale its broker platform, gain insights, and innovate, driving crypto adoption.

Accelerating go-to-market in a high-stakes industry

Bitazza Thailand products available on web and mobile app
Bitazza Thailand products available on web and mobile app
BigQuery's ease of use and Notebooks accelerated our innovation, turning ideas into reality. This streamlined data access drove huge efficiency for our Finance team that reduced reconciliation time by 75%, cutting the process from one year to just three months in 2024.

Serene Phongpandecha

VP of Data, Bitazza

Bitazza Thailand, as a licensed digital asset broker, is a key driver of crypto adoption in Thailand, a nation consistently ranked among the global top 20 crypto markets.

Functioning as a digital asset brokerage platform, its data team built and scaled its data infrastructure to drive $4.6B in transactions in 2024. The platform integrates multiple source exchanges through secure APIs to provide customers with liquidity and best pricing. Handling this level of volume and complexity, which includes a mix of digital assets, fiat currencies, and third-party feeds, Bitazza Thailand required an innovative and flexible solution.

Bitazza Thailand's data team turned to Google Cloud for its ease of use and scalability, enabling the data team to support an expanding range of use cases.

BigQuery serves as Bitazza Thailand's central data warehouse, consolidating terabytes of data from internal and external sources. The serverless warehouse scales effortlessly to handle volatile markets and serves both business analytics and compliance reporting needs.

Moreover, the robust resource hierarchy of Google Cloud provides a flexible environment where data engineers and analysts can test and explore data products in isolated projects — without compromising the production environment.

For advanced data science and machine learning tasks, the team uses specialized services to innovate with data. Vertex AI Notebooks gives the team on-demand elasticity to handle large datasets. Similarly, BigQuery Notebooks offer a familiar notebook interface, combining the power of BigQuery with the flexibility of Python libraries. This enables the team to rapidly create data models on their BigQuery data, eliminating the need to move data. This seamless workflow accelerates their ability to develop, train, deploy, speeding up the entire machine learning life cycle.

Establishing trust in a fragile and fast-changing environment

Bitazza team at Google Cloud AI Workshop in Bangkok
Bitazza's Data Team joining Google Cloud Leaders Workshop: AI Immersion Bangkok

Operating under the oversight of the Securities and Exchange Commission (SEC), the Anti-Money Laundering Office (AMLO), and the Bank of Thailand (BOT), Bitazza Thailand must process near-real-time and submit accurate daily aggregated millions of transactions. The compliance and risk team uses Google Sheets and BigQuery to generate these trusted, near-real-time reports, to meet compliance and avoid penalties.

In addition, the team uses digital asset reports to proactively detect suspicious trading patterns or fraudulent activities and mitigate risk before it escalates. These capabilities not only help Bitazza Thailand meet strict regulatory requirements, but also protect the company and its customers from financial crime.

Apart from compliance and risks, other business units, such as finance, marketing, and product, use the native integration between Sheets and BigQuery to access and analyze data without interacting with the data warehouse. With this approach, the data team and management can set role and permission schemes, enforcing checks and balances while safeguarding transaction and other sensitive data.

In a fast-moving crypto industry, we're juggling internal demands and adapting to legal changes, geopolitical risks, and fraud concerns. We need vendors we can trust to support our infrastructure while we focus on the business. With Google Cloud, we are at ease knowing our data is secure with a rigid RBAC system while maintaining flexibility to promptly respond to business needs.

Serene Phongpandecha

VP of Data, Bitazza

Bitazza's Data Team at the Google Cloud Leaders Workshop
Bitazza's Data Team at the Google Cloud Leaders Workshop: AI Immersion Bangkok

Expediting business growth with automation and AI

Data Warehouse architecture
Simplified overview of Bitazza Thailand's Data Warehouse architecture
Our automated CI/CD pipeline built with Cloud Run, Cloud Scheduler, and BigQuery, enables quick response to evolving needs. Terraform created a reusable architecture framework, allowing us to deploy new pipelines rapidly and efficiently.

Serene Phongpandecha

VP of Data, Bitazza

Manual code deployment is tedious and error-prone — especially for fast-moving teams juggling infrastructure, compliance, and product development. Bitazza Thailand recognized early on that automation is key to building reliable, scalable systems without adding unnecessary headcount. To streamline this, the team automated its CI/CD pipeline using Cloud Build, which now handles everything from containerization to deployment.

Bitazza Thailand's workflows are fully automated and modular, depending on the nature of the task. For containerized codes, the team uses Cloud Build and deploys to Cloud Run, with a Cloud Scheduler job to trigger it. For smaller, event-driven tasks, they use Cloud Run functions. For more complex data transformations that require specialized software or custom server configurations, they leverage Compute Engine. This serverless approach allows them to manage CI/CD pipelines efficiently without a DevOps specialist.

Building on this solid foundation, Bitazza Thailand plans to continue its innovation with Google Cloud for AI. The team is exploring AI tools that integrate directly with its data warehouse. This initiative aims to streamline critical internal processes, such as the Know-Your-Customer (KYC) operations, which can reduce operating time without compromising security. By leveraging AI, Bitazza Thailand will further strengthen its operational capabilities while minimizing risk to offer all Thai customers the opportunity they deserve.

"We truly appreciate how quickly the Google Cloud team continues to innovate and how much effort goes into their technical documentation. Using both Google Cloud and Google Workspace gives me confidence in the strength and consistency of the Google ecosystem — how seamlessly everything fits together. With Google Cloud, our aim to become a fully data-driven organization is just within reach," says Phongpandecha.

Disclaimer: Cryptocurrencies and digital tokens involve high risks; investors may lose all investment money and should study information carefully and make investments according to their own risk profile.

Bitazza Thailand is a leading digital asset brokerage platform that brings world-class liquidity to Thai customers and accelerates crypto adoption worldwide.

Industry: Financial Services

Location: Thailand

Products: BigQuery, Compute Engine, Cloud Build, Cloud Run functions, Cloud Logging, Cloud Monitoring, Cloud Run, Cloud Scheduler, Cloud Storage, Google Workspace, IAM, Pub/Sub, Secret Manager, Vertex AI Notebooks