Chat SKUs | | | | - | - |
Agent Assist Chat Standard [New]*** | 688F-504F-452D | Summarization, Knowledge Assist, Sentiment Analysis | $0.002 / 1 count | $0.0018 / 1 count | $0.0016 / 1 count |
Agent Assist Chat Enterprise [New]*** | 9AF9-B338-88D2 | All Standard features, as well as AI Coach, Live Translation, Companion Agent (Private GA), Supervisor Assist (Private GA) | $0.003 / 1 count | $0.0027 / 1 count | $0.0024 / 1 count |
Voice SKUs | | | | - | - |
Agent Assist Voice Standard | F571-CD9A-2EB2 | Transcription, Summarization, Knowledge Assist, Sentiment Analysis | $0.03 / 1 minute | $0.027 / 1 minute | $0.024 / 1 minute |
Agent Assist Voice Enterprise | 226A-A140-15EC | All Standard features, as well as AI Coach, Live Translation (Private GA), Companion Agent (Private GA), Supervisor Assist (Private GA) | $0.05 / 1 minute | - | - |
Others | | | | - | - |
Agent Assist Chat Summarization | F36E-15BE-CB75 | Summarization | $0.006 / 1 count | - | - |
Agent Assist Voice Summarization | 5745-F9CB-F435 | Transcription, Summarization | $0.02 / 1 minute | - | - |
Agent Assist Voice Standard without Summarization | 3D36-7515-FB66 | Transcription, Knowledge Assist, Sentiment Analysis | $0.02 / 1 minute | - | - |
Agent Assist generative knowledge assist used with Datastore and no conversation ID | N/A | Knowledge Assist | Charged as Dialogflow CX text with generative AI at $0.012 per request | - | - |
Design-time requests** | N/A | N/A | Free | - | - |
