[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC)：2025-09-04。"],[],[],null,["# Resolve common issues\n\n| Starting on June 30, 2025, Translation Hub is officially deprecated and will no longer be supported. You can continue using Translation Hub until on June 30, 2026, when it will be shut down.\n\n\u003cbr /\u003e\n\nIdentify and solve common issues that you might encounter with\nTranslation Hub.\n\nPortal user forgot password\n---------------------------\n\nFor portal users who sign in by using an email and password, you can reset\ntheir password by going to \u003chttps://translationhub.cloud.google.com/\u003e.\n\nAfter entering your email address, click `Trouble signing in?` to reset your\npassword.\n\nThis operation is restricted to administrators only\n---------------------------------------------------\n\nContact your Translation Hub administrators and request that they add\nyour account to a Translation Hub portal.\n\nUnable to load translation resources when using a portal\n--------------------------------------------------------\n\nWhen Google Cloud administrators create a portal, Translation Hub\nassigns the portal a service account. Use Identity and Access Management to check that the service\naccount was assigned the `Translation Hub Portal User` role, which allows portal\nusers to view and use translation resources. For more information, see\n[Enable users to request translations](/translation-hub/docs/admin-enable-translations).\n\nOverlapping text\n----------------\n\nIn some cases, native PDF translations might include translated text overlaid on\nthe source text. Typically, these cases include multiple layers of text, like\nwhen selectable text is on top of a background image that also includes text.\n\nConvert the PDF document to an image and then translate it. To do this\nconversion, you can use Chrome (print as image) or other third-party tools.\nConverting the PDF to an image enables Translation Hub to process the document\nas a scanned PDF."]]
