Identify and solve common issues that you might encounter with Translation Hub.
Portal user forgot password
For portal users who sign in by using an email and password, you can reset their password by going to https://translationhub.cloud.google.com/.
After entering your email address, click
Trouble signing in? to reset your
This operation is restricted to administrators only
Contact your Translation Hub administrators and request that they add your account to a Translation Hub portal.
Unable to load translation resources when using a portal
When Google Cloud administrators create a portal, Translation Hub
assigns the portal a service account. Use Identity and Access Management to check that the service
account was assigned the
Translation Hub Portal User role, which allows portal
users to view and use translation resources. For more information, see
Enable users to request translations.