[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間：2025-09-04 (世界標準時間)。"],[],[],null,["# Manage Cloud Billing support cases\n\nYou can manage support cases for your Cloud Billing account in\nthe Google Cloud console.\n\nTo manage Cloud Billing support cases, you must be a\n[Billing Account Administrator](/billing/docs/how-to/billing-access#overview-of-cloud-billing-roles-in-cloud-iam).\nFor more information, see\n[Get Cloud Billing support](/support/docs/get-billing-support#contact-billing-support).\n\n1. In the Google Cloud console, go to the **Billing support cases** page.\n\n\n [Go to Billing support cases](https://console.cloud.google.com/billing/support/cases)\n\n \u003cbr /\u003e\n\n2. In the **Billing account** list, select a billing account to go to its\n support cases page.\n\n3. You can use the filter_list\n **Filter** to filter the list of displayed support cases.\n\n4. To view or update a support case, click the case title.\n\n5. If the support case is open, you can add comments, upload file attachments,\n or edit case attributes.\n\n6. If the support case has been closed less than 15 days, you can reopen it.\n Otherwise, you can [create a new support case](/support/docs/customer-care-procedures)."]]
