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Premium Support is a paid support service designed for
enterprises that run priority workloads and require fast response times,
platform stability, and increased operational efficiencies.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[],[],null,["# Purchase and set up Premium Support\n\n[Premium Support](/support/docs/premium) is a paid support service designed for\nenterprises that run priority workloads and require fast response times,\nplatform stability, and increased operational efficiencies.\n\nTo purchase Premium Support, [contact sales](/contact).\n\nWhat's next\n-----------\n\n- [Follow best practices for working with Cloud Customer Care](/support/docs/best-practices)\n- [Follow best practices for working with Premium Support](/support/docs/premium-best-practices)\n- [Learn about language support and working hours](/support/docs/language-working-hours)"]]
