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You can create alerts for high packet loss based on predefined conditions. The
alerting policy for packet loss is triggered when the packet loss exceeds
5% for 5 minutes for any region pair. You can modify the alerting policy
or create new alerting policies. For more information about creating and
managing alerting policies, see Introduction to
alerting.
To create an alert and configure notifications, do the following:
Console
In the Google Cloud console, go to the Performance Dashboard page.
On the Packet loss tab, click Create alert.
The Alert policy templates sidebar appears.
Select an alert policy template from the list or customize a configuration:
Select High packet loss alert policy. This policy triggers
an alert when the packet loss exceeds 5% for 5 minutes for any
region pair.
To customize the alert policy, click View options.
To edit the MQL alert template, click Customize Alert Policy.
Configure notifications:
Click Use notification channel.
You can send your Google Cloud alerting data to your notification
channel. The data sent to the channel recipients might contain sensitive
information.
In Notification channels, select the channel.
Select where to receive notifications when incidents are triggered.
To view existing channels and add more channels, in
Notification channels, click Manage Notification Channels. For more
information, see Introduction to
alerting.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[],[],null,["# Manage alerts\n\nYou can create alerts for high packet loss based on predefined conditions. The\nalerting policy for packet loss is triggered when the packet loss exceeds\n5% for 5 minutes for any region pair. You can modify the alerting policy\nor create new alerting policies. For more information about creating and\nmanaging alerting policies, see [Introduction to\nalerting](/monitoring/alerts).\n\nTo create an alert and configure notifications, do the following: \n\n### Console\n\n1. In the Google Cloud console, go to the **Performance Dashboard** page.\n\n [Go to Performance Dashboard](https://console.cloud.google.com/net-intelligence/performance/dashboard/packet-loss)\n2. On the **Packet loss** tab, click **Create alert** . The **Alert policy templates** sidebar appears.\n3. Select an alert policy template from the list or customize a configuration:\n 1. Select **High packet loss alert policy**. This policy triggers an alert when the packet loss exceeds 5% for 5 minutes for any region pair.\n 2. To customize the alert policy, click **View options**.\n 3. To edit the MQL alert template, click **Customize Alert Policy**.\n4. Configure notifications:\n\n 1. Click **Use notification channel**.\n You can send your Google Cloud alerting data to your notification\n channel. The data sent to the channel recipients might contain sensitive\n information.\n\n | **Note:** Review your regulatory practices before you create the notification channel.\n 2. In **Notification channels**, select the channel.\n Select where to receive notifications when incidents are triggered.\n\n 3. To view existing channels and add more channels, in\n **Notification channels** , click **Manage Notification Channels** . For more\n information, see [Introduction to\n alerting](/monitoring/alerts).\n\nWhat's next\n-----------\n\n- [Performance Dashboard metrics](/network-intelligence-center/docs/performance-dashboard/how-to/viewing-perf-dash-metrics)\n- [Troubleshoot Performance Dashboard](/network-intelligence-center/docs/performance-dashboard/support/troubleshooting)"]]