Contact Center AI Insights v1 API - Enum ConversationParticipant.Types.Role (2.1.0)

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public enum Role

Reference documentation and code samples for the Contact Center AI Insights v1 API enum ConversationParticipant.Types.Role.

The role of the participant.

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Fields

NameDescription
AnyAgent

Participant is either a human or automated agent.

AutomatedAgent

Participant is an automated agent.

EndUser

Participant is an end user who conversed with the contact center.

HumanAgent

Participant is a human agent.

Unspecified

Participant's role is not set.