Contact Center AI Insights v1 API - Class AnalysisResult.Types.CallAnalysisMetadata (2.18.0)

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public sealed class AnalysisResult.Types.CallAnalysisMetadata : IMessage<AnalysisResult.Types.CallAnalysisMetadata>, IEquatable<AnalysisResult.Types.CallAnalysisMetadata>, IDeepCloneable<AnalysisResult.Types.CallAnalysisMetadata>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class AnalysisResult.Types.CallAnalysisMetadata.

Call-specific metadata created during analysis.

Inheritance

object > AnalysisResult.Types.CallAnalysisMetadata

Implements

IMessageAnalysisResultTypesCallAnalysisMetadata, IEquatableAnalysisResultTypesCallAnalysisMetadata, IDeepCloneableAnalysisResultTypesCallAnalysisMetadata, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

CallAnalysisMetadata()

public CallAnalysisMetadata()

CallAnalysisMetadata(CallAnalysisMetadata)

public CallAnalysisMetadata(AnalysisResult.Types.CallAnalysisMetadata other)

Parameter
Name	Description
other	AnalysisResultTypesCallAnalysisMetadata

Properties

Annotations

public RepeatedField<CallAnnotation> Annotations { get; }

A list of call annotations that apply to this call.

Property Value
Type	Description
RepeatedFieldCallAnnotation

Entities

public MapField<string, Entity> Entities { get; }

All the entities in the call.

Property Value
Type	Description
MapFieldstringEntity

Intents

public MapField<string, Intent> Intents { get; }

All the matched intents in the call.

Property Value
Type	Description
MapFieldstringIntent

IssueModelResult

public IssueModelResult IssueModelResult { get; set; }

Overall conversation-level issue modeling result.

Property Value
Type	Description
IssueModelResult

PhraseMatchers

public MapField<string, PhraseMatchData> PhraseMatchers { get; }

All the matched phrase matchers in the call.

Property Value
Type	Description
MapFieldstringPhraseMatchData

QaScorecardResults

public RepeatedField<QaScorecardResult> QaScorecardResults { get; }

Results of scoring QaScorecards.

Property Value
Type	Description
RepeatedFieldQaScorecardResult

Sentiments

public RepeatedField<ConversationLevelSentiment> Sentiments { get; }

Overall conversation-level sentiment for each channel of the call.

Property Value
Type	Description
RepeatedFieldConversationLevelSentiment

Silence

public ConversationLevelSilence Silence { get; set; }

Overall conversation-level silence during the call.

Property Value
Type	Description
ConversationLevelSilence