[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間：2025-09-04 (世界標準時間)。"],[[["\u003cp\u003eMandatory Service Announcements (MSAs) are critical notifications sent to Google Cloud customers, informing them of updates and changes to products and services, as well as any legal or contractual obligations.\u003c/p\u003e\n"],["\u003cp\u003eMSA recipients are identified based on product usage data to ensure relevant stakeholders, including individual users, enterprise users, resellers, administrators, developers, and designated Essential Contacts, are informed.\u003c/p\u003e\n"],["\u003cp\u003eMSAs are categorized into types such as Legal, Product updates, Price Changes, Billing, Security, and Reminders/Corrections, each covering specific information.\u003c/p\u003e\n"],["\u003cp\u003eMSAs are typically sent weekly, however, certain categories, like deprecations/breaking changes, price changes, and billing updates, follow a specific schedule, which is also provided in the documentation.\u003c/p\u003e\n"],["\u003cp\u003eVarious email subject prefixes, such as [Action Required], [Legal Update], and [Pricing Update], are utilized to help recipients quickly understand the nature and urgency of the message, while also ensuring that these critical notifications cannot be opted out of.\u003c/p\u003e\n"]]],[],null,["# Google Cloud Mandatory Service Announcements\n\nThis document details the nature and categorization of **Mandatory Service Announcements (MSAs)**, clarifying who is notified and the typical notification schedule.\n\nWhat are MSAs?\n--------------\n\nTo ensure the continued functionality of Google Cloud products and services, cloud enterprise customers receive MSAs through emails. These are most often contractually obligated notifications or information that Google considers critical.\n\nWho receives an MSA?\n--------------------\n\nProduct teams determine MSA recipients by analyzing product usage data to identify impacted customers. This process ensures that relevant stakeholders, including individual users, enterprise users, resellers, administrators, developers, and any customer-designated Essential Contacts, are duly informed.\n\nHow do I set up or update my organization's Essential Contacts?\n---------------------------------------------------------------\n\nFor comprehensive guidance on managing your organization's Essential Contacts, including setup, updates, and best practices, see [Essential Contacts](/resource-manager/docs/managing-notification-contacts).\n\nWhat are the different categories of MSAs?\n------------------------------------------\n\nTo streamline communication, MSAs are organized into categories, as shown in the following table:\n\nWhen can I expect an MSA?\n-------------------------\n\nMSAs are typically sent weekly between Monday and Thursday (excluding US holidays), except for those related to deprecations, breaking changes, pricing, and billing, which typically follows a specific schedule. All MSAs, including reminders, are paused from mid-December to the first week of January every year.\n\nWhat email subject prefixes do the MSAs have?\n---------------------------------------------\n\nWe use prefixes in our email subject lines to help you quickly understand the importance and nature of the message. This ensures you can prioritize and address critical information efficiently.\n\nHere's a breakdown of the prefixes we use and their meanings:\n\nWhat email addresses does the MSA team use?\n-------------------------------------------\n\nWe utilize various email addresses to segment our communications.\n\nThe table captures the list of email addresses that the MSA team can use:\n\nCan I opt out of receiving MSAs?\n--------------------------------\n\nCustomers cannot opt out of receiving MSAs because Google considers them essential notifications. These notifications are necessary to ensure the continued functionality of Google Cloud products and services."]]
