Stay organized with collections
Save and categorize content based on your preferences.
If your administrator enables this Agent Assist
capability, you can check spelling and grammar as you type messages to
end-users.
To check spelling and grammar, follow these steps:
Answer a chat request. If your administrator has
enabled spelling and grammar checking, errors in the message field are
underlined in red and grammar errors are underlined in green.
Click an underlined word. A list of suggested corrections appears.
Do one of the following:
Click one of the suggested corrections. The correction replaces the
underlined word.
Click Dismiss. The suggested corrections disappear and no change is
made.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-02-03 UTC."],[],[]]
