NetApp Cloud Volumes Service support is provided based on your Google Cloud Customer Care support tier. All Google Cloud customers, including NetApp Cloud Volumes Service customers, receive access to documentation, community support, and support for billing issues. Additional technical support for Cloud Volumes Service is not offered within the Basic Support services tier.
To learn more about Cloud Customer Care support tiers and service offerings, see the Cloud Customer Care overview page.
You can also check what support tier your subscription currently offers by visiting the Support page in the Google Cloud console.