Stack Overflow で質問する。Cloud SQL for MySQL については、google-cloud-sql タグを使用してください。このタグを使うと、Stack Overflow コミュニティからだけではなく、タグをモニタリングして非公式なサポートを提供する Google エンジニアからも回答を受け取ることができます。
[[["わかりやすい","easyToUnderstand","thumb-up"],["問題の解決に役立った","solvedMyProblem","thumb-up"],["その他","otherUp","thumb-up"]],[["わかりにくい","hardToUnderstand","thumb-down"],["情報またはサンプルコードが不正確","incorrectInformationOrSampleCode","thumb-down"],["必要な情報 / サンプルがない","missingTheInformationSamplesINeed","thumb-down"],["翻訳に関する問題","translationIssue","thumb-down"],["その他","otherDown","thumb-down"]],["最終更新日 2025-09-04 UTC。"],[],[],null,["# Get support\n\n\u003cbr /\u003e\n\nMySQL \\| [PostgreSQL](/sql/docs/postgres/getting-support \"View this page for the PostgreSQL database engine\") \\| [SQL Server](/sql/docs/sqlserver/getting-support \"View this page for the SQL Server database engine\")\n\n\u003cbr /\u003e\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\n### Prepare for Google support\n\nBefore contacting technical support, see if your question or problem has\nalready been addressed in one of the following places:\n\n- [Known issues](/sql/docs/mysql/known-issues)\n- [Troubleshooting](/sql/docs/mysql/troubleshooting)\n- [FAQ](/sql/faq)\n- [Error messages](/sql/docs/mysql/error-messages)\n- [Diagnose issues](/sql/docs/mysql/diagnose-issues)\n\n\u003cbr /\u003e\n\nWhen you contact technical support, we recommend that you have the following\ntypes of information ready:\n\n- Your project ID and Cloud SQL instance name.\n- If your issue involves an error of any kind, [check the Cloud SQL logs](/sql/docs/mysql/logging#viewing_logs).Copy and save any resulting log entries that appear to be relevant to the time the problem occurred.\n\n Read the entries carefully. Error logs can be full of information,\n and often the root cause of the problem is hidden somewhere in the text.\n\nGet support through the Google Cloud console\n--------------------------------------------\n\nYou can contact technical support through phone or chat, and find other support\noptions on the [Google Cloud console support page](https://console.cloud.google.com/support).\n\nGet support from the community\n------------------------------\n\n- Search existing issues in the community forums [Stack Overflow](https://stackoverflow.com/questions/tagged/google-cloud-sql) and [google-cloud-sql-discuss](https://groups.google.com/forum/#!forum/google-cloud-sql-discuss).\n- Check the [public issue\n tracker for Cloud SQL](https://issuetracker.google.com/savedsearches/559773).\n\nIf you are still stuck, take one of the following steps:\n\n- Ask a question on [Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-sql). Use the tag `google-cloud-sql` for questions about Cloud SQL for MySQL. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.\n- Join the [google-cloud-sql-discuss](https://groups.google.com/forum/#!forum/google-cloud-sql-discuss) Google group to discuss Cloud SQL for MySQL issues.\n- Visit the Google Cloud [Slack community](https://googlecloud-community.slack.com/) to discuss Cloud SQL for MySQL and other Google Cloud products. If you haven't already joined, [use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nWhen posting your question, provide:\n\n- A description of your problem, including any error messages.\n- The operation you attempted, for example, an admin operation or query.\n- The time and date (including timezone) you encountered the problem.\n- The tool or library that you use to interact with Cloud SQL.\n- A code sample, if applicable and possible.\n\nYou can also join the\n[google-cloud-sql-announce](https://groups.google.com/forum/#!forum/google-cloud-sql-announce)\nGoogle group to receive announcements about Cloud SQL for MySQL. Subscribe via email with\n[google-cloud-sql-announce+subscribe@googlegroups.com](mailto:google-cloud-sql-announce+subscribe@googlegroups.com).\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Cloud SQL for MySQL documentation click \"Send feedback\" near the\ntop right of the page. This will open a feedback form. Your comments\nwill be reviewed by the Cloud SQL for MySQL team."]]
