Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::Dimension (v1.5.0)

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Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::Dimension.

A dimension determines the grouping key for the query. In SQL terms, these would be part of both the "SELECT" and "GROUP BY" clauses.

Inherits

• Object

Extended By

• Google::Protobuf::MessageExts::ClassMethods

Includes

• Google::Protobuf::MessageExts

Methods

#agent_dimension_metadata

def agent_dimension_metadata() -> ::Google::Cloud::ContactCenterInsights::V1::Dimension::AgentDimensionMetadata

Returns

• (::Google::Cloud::ContactCenterInsights::V1::Dimension::AgentDimensionMetadata) — Output only. Metadata about the agent dimension.

  Note: The following fields are mutually exclusive: agent_dimension_metadata, issue_dimension_metadata, qa_question_dimension_metadata, qa_question_answer_dimension_metadata. If a field in that set is populated, all other fields in the set will automatically be cleared.

#dimension_key

def dimension_key() -> ::Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey

Returns

• (::Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey) — The key of the dimension.

#dimension_key=

def dimension_key=(value) -> ::Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey

Parameter

• value (::Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey) — The key of the dimension.

Returns

• (::Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey) — The key of the dimension.

#issue_dimension_metadata

def issue_dimension_metadata() -> ::Google::Cloud::ContactCenterInsights::V1::Dimension::IssueDimensionMetadata

Returns

• (::Google::Cloud::ContactCenterInsights::V1::Dimension::IssueDimensionMetadata) — Output only. Metadata about the issue dimension.

  Note: The following fields are mutually exclusive: issue_dimension_metadata, agent_dimension_metadata, qa_question_dimension_metadata, qa_question_answer_dimension_metadata. If a field in that set is populated, all other fields in the set will automatically be cleared.

#qa_question_answer_dimension_metadata

def qa_question_answer_dimension_metadata() -> ::Google::Cloud::ContactCenterInsights::V1::Dimension::QaQuestionAnswerDimensionMetadata

Returns

• (::Google::Cloud::ContactCenterInsights::V1::Dimension::QaQuestionAnswerDimensionMetadata) — Output only. Metadata about the QA question-answer dimension.

  Note: The following fields are mutually exclusive: qa_question_answer_dimension_metadata, issue_dimension_metadata, agent_dimension_metadata, qa_question_dimension_metadata. If a field in that set is populated, all other fields in the set will automatically be cleared.

#qa_question_dimension_metadata

def qa_question_dimension_metadata() -> ::Google::Cloud::ContactCenterInsights::V1::Dimension::QaQuestionDimensionMetadata

Returns

• (::Google::Cloud::ContactCenterInsights::V1::Dimension::QaQuestionDimensionMetadata) — Output only. Metadata about the QA question dimension.

  Note: The following fields are mutually exclusive: qa_question_dimension_metadata, issue_dimension_metadata, agent_dimension_metadata, qa_question_answer_dimension_metadata. If a field in that set is populated, all other fields in the set will automatically be cleared.