Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::QaScorecard (v1.3.0)

Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::QaScorecard.

A QaScorecard represents a collection of questions to be scored during analysis.

Inherits

  • Object

Extended By

  • Google::Protobuf::MessageExts::ClassMethods

Includes

  • Google::Protobuf::MessageExts

Methods

#create_time

def create_time() -> ::Google::Protobuf::Timestamp
Returns

#description

def description() -> ::String
Returns
  • (::String) — A text description explaining the intent of the scorecard.

#description=

def description=(value) -> ::String
Parameter
  • value (::String) — A text description explaining the intent of the scorecard.
Returns
  • (::String) — A text description explaining the intent of the scorecard.

#display_name

def display_name() -> ::String
Returns
  • (::String) — The user-specified display name of the scorecard.

#display_name=

def display_name=(value) -> ::String
Parameter
  • value (::String) — The user-specified display name of the scorecard.
Returns
  • (::String) — The user-specified display name of the scorecard.

#name

def name() -> ::String
Returns
  • (::String) — Identifier. The scorecard name. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}

#name=

def name=(value) -> ::String
Parameter
  • value (::String) — Identifier. The scorecard name. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}
Returns
  • (::String) — Identifier. The scorecard name. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}

#update_time

def update_time() -> ::Google::Protobuf::Timestamp
Returns