Contact Center AI Insights V1 API - Module Google::Cloud::ContactCenterInsights::V1::Conversation::Medium (v1.3.0)

Version latest

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Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::Conversation::Medium.

Possible media for the conversation.

Constants

MEDIUM_UNSPECIFIED

value: 0
Default value, if unspecified will default to PHONE_CALL.

PHONE_CALL

value: 1
The format for conversations that took place over the phone.

CHAT

value: 2
The format for conversations that took place over chat.