If you have paid support with Google Cloud Platform, file a report through one of the support channels. If you do not have paid support, you can:
- Post to the gce-discussion group.
- Visit Stack Overflow, a collaboratively-edited question and answer site for programmers. The google-compute-engine+windows query returns questions tagged with both Google Compute Engine and Windows.
The following are known issues with Windows images:
- Although Windows instances can use the NVMe interface with local SSD, support for NVMe on Windows is in Beta and we do not guarantee the same performance as Linux instances.
- On Windows 2008 R2, installing Python 2.7.9 or newer requires Visual C++. Python 2.7.8 avoids this dependency but we recommend installing the latest version.
- Compute Engine does not yet support IPv6. Even if you enable IPv6 by selecting the option in a Windows instance, the setting is ignored.
- Once a new instance is created, you cannot connect to it instantly. All new Windows instances use the System Preparation (sysprep) tool to set up your instance, which can take 5-10 mins to complete.
- Windows images cannot activate without a network connection to kms.windows.googlecloud.com, and stop functioning if they do not authenticate within 30 days. Create an external IP for your Windows instances so they can authenticate.
- Kernel software accessing non-emulated Model Specific Registers will generate General Protection Faults, which can cause a system crash depending on the guest operating system.