Class protos.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure (3.7.0)

Represents a ConversationMeasure.

Package

@google-cloud/contact-center-insights

Constructors

(constructor)(properties)

constructor(properties?: google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.IConversationMeasure);

Constructs a new ConversationMeasure.

Parameter
Name Description
properties IConversationMeasure

Properties to set

Properties

_averageAgentSentimentScore

public _averageAgentSentimentScore?: "averageAgentSentimentScore";

ConversationMeasure _averageAgentSentimentScore.

_averageClientSentimentScore

public _averageClientSentimentScore?: "averageClientSentimentScore";

ConversationMeasure _averageClientSentimentScore.

_averageCustomerSatisfactionRating

public _averageCustomerSatisfactionRating?: "averageCustomerSatisfactionRating";

ConversationMeasure _averageCustomerSatisfactionRating.

_averageDuration

public _averageDuration?: "averageDuration";

ConversationMeasure _averageDuration.

_averageQaNormalizedScore

public _averageQaNormalizedScore?: "averageQaNormalizedScore";

ConversationMeasure _averageQaNormalizedScore.

_averageQaQuestionNormalizedScore

public _averageQaQuestionNormalizedScore?: "averageQaQuestionNormalizedScore";

ConversationMeasure _averageQaQuestionNormalizedScore.

_averageSilencePercentage

public _averageSilencePercentage?: "averageSilencePercentage";

ConversationMeasure _averageSilencePercentage.

_averageTurnCount

public _averageTurnCount?: "averageTurnCount";

ConversationMeasure _averageTurnCount.

_conversationCount

public _conversationCount?: "conversationCount";

ConversationMeasure _conversationCount.

averageAgentSentimentScore

public averageAgentSentimentScore?: (number|null);

ConversationMeasure averageAgentSentimentScore.

averageClientSentimentScore

public averageClientSentimentScore?: (number|null);

ConversationMeasure averageClientSentimentScore.

averageCustomerSatisfactionRating

public averageCustomerSatisfactionRating?: (number|null);

ConversationMeasure averageCustomerSatisfactionRating.

averageDuration

public averageDuration?: (google.protobuf.IDuration|null);

ConversationMeasure averageDuration.

averageQaNormalizedScore

public averageQaNormalizedScore?: (number|null);

ConversationMeasure averageQaNormalizedScore.

averageQaQuestionNormalizedScore

public averageQaQuestionNormalizedScore?: (number|null);

ConversationMeasure averageQaQuestionNormalizedScore.

averageSilencePercentage

public averageSilencePercentage?: (number|null);

ConversationMeasure averageSilencePercentage.

averageTurnCount

public averageTurnCount?: (number|null);

ConversationMeasure averageTurnCount.

conversationCount

public conversationCount?: (number|null);

ConversationMeasure conversationCount.

qaTagScores

public qaTagScores: google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.IQaTagScore[];

ConversationMeasure qaTagScores.

Methods

create(properties)

public static create(properties?: google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.IConversationMeasure): google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure;

Creates a new ConversationMeasure instance using the specified properties.

Parameter
Name Description
properties IConversationMeasure

Properties to set
Returns
Type Description
ConversationMeasure

ConversationMeasure instance

decode(reader, length)

public static decode(reader: ($protobuf.Reader|Uint8Array), length?: number): google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure;

Decodes a ConversationMeasure message from the specified reader or buffer.

Parameters
Name Description
reader (Reader|Uint8Array)

Reader or buffer to decode from
length number

Message length if known beforehand
Returns
Type Description
ConversationMeasure

ConversationMeasure

decodeDelimited(reader)

public static decodeDelimited(reader: ($protobuf.Reader|Uint8Array)): google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure;

Decodes a ConversationMeasure message from the specified reader or buffer, length delimited.

Parameter
Name Description
reader (Reader|Uint8Array)

Reader or buffer to decode from
Returns
Type Description
ConversationMeasure

ConversationMeasure

encode(message, writer)

public static encode(message: google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.IConversationMeasure, writer?: $protobuf.Writer): $protobuf.Writer;

Encodes the specified ConversationMeasure message. Does not implicitly messages.

Parameters
Name Description
message IConversationMeasure

ConversationMeasure message or plain object to encode
writer $protobuf.Writer

Writer to encode to
Returns
Type Description
$protobuf.Writer

Writer

encodeDelimited(message, writer)

public static encodeDelimited(message: google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.IConversationMeasure, writer?: $protobuf.Writer): $protobuf.Writer;

Encodes the specified ConversationMeasure message, length delimited. Does not implicitly messages.

Parameters
Name Description
message IConversationMeasure

ConversationMeasure message or plain object to encode
writer $protobuf.Writer

Writer to encode to
Returns
Type Description
$protobuf.Writer

Writer

fromObject(object)

public static fromObject(object: { [k: string]: any }): google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure;

Creates a ConversationMeasure message from a plain object. Also converts values to their respective internal types.

Parameter
Name Description
object { [k: string]: any }

Plain object
Returns
Type Description
ConversationMeasure

ConversationMeasure

getTypeUrl(typeUrlPrefix)

public static getTypeUrl(typeUrlPrefix?: string): string;

Gets the default type url for ConversationMeasure

Parameter
Name Description
typeUrlPrefix string

your custom typeUrlPrefix(default "type.googleapis.com")
Returns
Type Description
string

The default type url

toJSON()

public toJSON(): { [k: string]: any };

Converts this ConversationMeasure to JSON.

Returns
Type Description
{ [k: string]: any }

JSON object

toObject(message, options)

public static toObject(message: google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure, options?: $protobuf.IConversionOptions): { [k: string]: any };

Creates a plain object from a ConversationMeasure message. Also converts values to other types if specified.

Parameters
Name Description
message ConversationMeasure

ConversationMeasure
options $protobuf.IConversionOptions

Conversion options
Returns
Type Description
{ [k: string]: any }

Plain object

verify(message)

public static verify(message: { [k: string]: any }): (string|null);

Verifies a ConversationMeasure message.

Parameter
Name Description
message { [k: string]: any }

Plain object to verify
Returns
Type Description
(string|null)

null if valid, otherwise the reason why it is not