public enum Escalation.Reason extends Enum<Escalation.Reason> implements ProtocolMessageEnum
An enum detailing the possible reasons a case may be escalated.
Protobuf enum google.cloud.support.v2.Escalation.Reason
Implements
ProtocolMessageEnumStatic Fields | |
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Name | Description |
BUSINESS_IMPACT | The issue is having a significant business impact. |
BUSINESS_IMPACT_VALUE | The issue is having a significant business impact. |
REASON_UNSPECIFIED | The escalation reason is in an unknown state or has not been specified. |
REASON_UNSPECIFIED_VALUE | The escalation reason is in an unknown state or has not been specified. |
RESOLUTION_TIME | The case is taking too long to resolve. |
RESOLUTION_TIME_VALUE | The case is taking too long to resolve. |
TECHNICAL_EXPERTISE | The support agent does not have the expertise required to successfully resolve the issue. |
TECHNICAL_EXPERTISE_VALUE | The support agent does not have the expertise required to successfully resolve the issue. |
UNRECOGNIZED |
Static Methods | |
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Name | Description |
forNumber(int value) | |
getDescriptor() | |
internalGetValueMap() | |
valueOf(Descriptors.EnumValueDescriptor desc) | |
valueOf(int value) | Deprecated. Use #forNumber(int) instead. |
valueOf(String name) | |
values() |
Methods | |
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Name | Description |
getDescriptorForType() | |
getNumber() | |
getValueDescriptor() |