Enum Escalation.Reason (0.18.0)

public enum Escalation.Reason extends Enum<Escalation.Reason> implements ProtocolMessageEnum

An enum detailing the possible reasons a case may be escalated.

Protobuf enum google.cloud.support.v2.Escalation.Reason

Implements

ProtocolMessageEnum

Static Fields

NameDescription
BUSINESS_IMPACT

The issue is having a significant business impact.

BUSINESS_IMPACT = 3;

BUSINESS_IMPACT_VALUE

The issue is having a significant business impact.

BUSINESS_IMPACT = 3;

REASON_UNSPECIFIED

The escalation reason is in an unknown state or has not been specified.

REASON_UNSPECIFIED = 0;

REASON_UNSPECIFIED_VALUE

The escalation reason is in an unknown state or has not been specified.

REASON_UNSPECIFIED = 0;

RESOLUTION_TIME

The case is taking too long to resolve.

RESOLUTION_TIME = 1;

RESOLUTION_TIME_VALUE

The case is taking too long to resolve.

RESOLUTION_TIME = 1;

TECHNICAL_EXPERTISE

The support agent does not have the expertise required to successfully resolve the issue.

TECHNICAL_EXPERTISE = 2;

TECHNICAL_EXPERTISE_VALUE

The support agent does not have the expertise required to successfully resolve the issue.

TECHNICAL_EXPERTISE = 2;

UNRECOGNIZED

Static Methods

NameDescription
forNumber(int value)
getDescriptor()
internalGetValueMap()
valueOf(Descriptors.EnumValueDescriptor desc)
valueOf(int value)

Deprecated. Use #forNumber(int) instead.

valueOf(String name)
values()

Methods

NameDescription
getDescriptorForType()
getNumber()
getValueDescriptor()