public enum Escalation.Reason extends Enum<Escalation.Reason> implements ProtocolMessageEnum
An enum detailing the possible reasons a case may be escalated.
Protobuf enum google.cloud.support.v2.Escalation.Reason
Implements
ProtocolMessageEnumStatic Fields |
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Name | Description |
BUSINESS_IMPACT |
The issue is having a significant business impact. |
BUSINESS_IMPACT_VALUE |
The issue is having a significant business impact. |
REASON_UNSPECIFIED |
The escalation reason is in an unknown state or has not been specified. |
REASON_UNSPECIFIED_VALUE |
The escalation reason is in an unknown state or has not been specified. |
RESOLUTION_TIME |
The case is taking too long to resolve. |
RESOLUTION_TIME_VALUE |
The case is taking too long to resolve. |
TECHNICAL_EXPERTISE |
The support agent does not have the expertise required to successfully resolve the issue. |
TECHNICAL_EXPERTISE_VALUE |
The support agent does not have the expertise required to successfully resolve the issue. |
UNRECOGNIZED |
Static Methods |
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Name | Description |
forNumber(int value) |
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getDescriptor() |
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internalGetValueMap() |
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valueOf(Descriptors.EnumValueDescriptor desc) |
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valueOf(int value) |
Deprecated. Use #forNumber(int) instead. |
valueOf(String name) |
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values() |
Methods |
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Name | Description |
getDescriptorForType() |
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getNumber() |
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getValueDescriptor() |