public static interface CaseServiceGrpc.AsyncService
A service to manage Google Cloud support cases.
Methods
closeCase(CloseCaseRequest request, StreamObserver<Case> responseObserver)
public default void closeCase(CloseCaseRequest request, StreamObserver<Case> responseObserver)
Close the specified case.
Parameters | |
---|---|
Name | Description |
request |
CloseCaseRequest |
responseObserver |
io.grpc.stub.StreamObserver<Case> |
createCase(CreateCaseRequest request, StreamObserver<Case> responseObserver)
public default void createCase(CreateCaseRequest request, StreamObserver<Case> responseObserver)
Create a new case and associate it with the given Google Cloud Resource.
The case object must have the following fields set: display_name
,
description
, classification
, and priority
.
Parameters | |
---|---|
Name | Description |
request |
CreateCaseRequest |
responseObserver |
io.grpc.stub.StreamObserver<Case> |
escalateCase(EscalateCaseRequest request, StreamObserver<Case> responseObserver)
public default void escalateCase(EscalateCaseRequest request, StreamObserver<Case> responseObserver)
Escalate a case. Escalating a case will initiate the Google Cloud Support escalation management process. This operation is only available to certain Customer Care tiers. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which tiers are able to perform escalations.
Parameters | |
---|---|
Name | Description |
request |
EscalateCaseRequest |
responseObserver |
io.grpc.stub.StreamObserver<Case> |
getCase(GetCaseRequest request, StreamObserver<Case> responseObserver)
public default void getCase(GetCaseRequest request, StreamObserver<Case> responseObserver)
Retrieve the specified case.
Parameters | |
---|---|
Name | Description |
request |
GetCaseRequest |
responseObserver |
io.grpc.stub.StreamObserver<Case> |
listCases(ListCasesRequest request, StreamObserver<ListCasesResponse> responseObserver)
public default void listCases(ListCasesRequest request, StreamObserver<ListCasesResponse> responseObserver)
Retrieve all cases under the specified parent.
Note: Listing cases under an Organization returns only the cases directly
parented by that organization. To retrieve all cases under an organization,
including cases parented by projects under that organization, use
cases.search
.
Parameters | |
---|---|
Name | Description |
request |
ListCasesRequest |
responseObserver |
io.grpc.stub.StreamObserver<ListCasesResponse> |
searchCaseClassifications(SearchCaseClassificationsRequest request, StreamObserver<SearchCaseClassificationsResponse> responseObserver)
public default void searchCaseClassifications(SearchCaseClassificationsRequest request, StreamObserver<SearchCaseClassificationsResponse> responseObserver)
Retrieve valid classifications to be used when creating a support case. The classications are hierarchical, with each classification containing all levels of the hierarchy, separated by " > ". For example "Technical Issue > Compute > Compute Engine".
Parameters | |
---|---|
Name | Description |
request |
SearchCaseClassificationsRequest |
responseObserver |
io.grpc.stub.StreamObserver<SearchCaseClassificationsResponse> |
searchCases(SearchCasesRequest request, StreamObserver<SearchCasesResponse> responseObserver)
public default void searchCases(SearchCasesRequest request, StreamObserver<SearchCasesResponse> responseObserver)
Search cases using the specified query.
Parameters | |
---|---|
Name | Description |
request |
SearchCasesRequest |
responseObserver |
io.grpc.stub.StreamObserver<SearchCasesResponse> |
updateCase(UpdateCaseRequest request, StreamObserver<Case> responseObserver)
public default void updateCase(UpdateCaseRequest request, StreamObserver<Case> responseObserver)
Update the specified case. Only a subset of fields can be updated.
Parameters | |
---|---|
Name | Description |
request |
UpdateCaseRequest |
responseObserver |
io.grpc.stub.StreamObserver<Case> |