Interface CaseServiceGrpc.AsyncService (0.20.0)

public static interface CaseServiceGrpc.AsyncService

A service to manage Google Cloud support cases.

Methods

closeCase(CloseCaseRequest request, StreamObserver<Case> responseObserver)

public default void closeCase(CloseCaseRequest request, StreamObserver<Case> responseObserver)

Close the specified case.

Parameters
NameDescription
requestCloseCaseRequest
responseObserverio.grpc.stub.StreamObserver<Case>

createCase(CreateCaseRequest request, StreamObserver<Case> responseObserver)

public default void createCase(CreateCaseRequest request, StreamObserver<Case> responseObserver)

Create a new case and associate it with the given Google Cloud Resource. The case object must have the following fields set: display_name, description, classification, and priority.

Parameters
NameDescription
requestCreateCaseRequest
responseObserverio.grpc.stub.StreamObserver<Case>

escalateCase(EscalateCaseRequest request, StreamObserver<Case> responseObserver)

public default void escalateCase(EscalateCaseRequest request, StreamObserver<Case> responseObserver)

Escalate a case. Escalating a case will initiate the Google Cloud Support escalation management process. This operation is only available to certain Customer Care tiers. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which tiers are able to perform escalations.

Parameters
NameDescription
requestEscalateCaseRequest
responseObserverio.grpc.stub.StreamObserver<Case>

getCase(GetCaseRequest request, StreamObserver<Case> responseObserver)

public default void getCase(GetCaseRequest request, StreamObserver<Case> responseObserver)

Retrieve the specified case.

Parameters
NameDescription
requestGetCaseRequest
responseObserverio.grpc.stub.StreamObserver<Case>

listCases(ListCasesRequest request, StreamObserver<ListCasesResponse> responseObserver)

public default void listCases(ListCasesRequest request, StreamObserver<ListCasesResponse> responseObserver)

Retrieve all cases under the specified parent. Note: Listing cases under an Organization returns only the cases directly parented by that organization. To retrieve all cases under an organization, including cases parented by projects under that organization, use cases.search.

Parameters
NameDescription
requestListCasesRequest
responseObserverio.grpc.stub.StreamObserver<ListCasesResponse>

searchCaseClassifications(SearchCaseClassificationsRequest request, StreamObserver<SearchCaseClassificationsResponse> responseObserver)

public default void searchCaseClassifications(SearchCaseClassificationsRequest request, StreamObserver<SearchCaseClassificationsResponse> responseObserver)

Retrieve valid classifications to be used when creating a support case. The classications are hierarchical, with each classification containing all levels of the hierarchy, separated by " > ". For example "Technical Issue > Compute > Compute Engine".

Parameters
NameDescription
requestSearchCaseClassificationsRequest
responseObserverio.grpc.stub.StreamObserver<SearchCaseClassificationsResponse>

searchCases(SearchCasesRequest request, StreamObserver<SearchCasesResponse> responseObserver)

public default void searchCases(SearchCasesRequest request, StreamObserver<SearchCasesResponse> responseObserver)

Search cases using the specified query.

Parameters
NameDescription
requestSearchCasesRequest
responseObserverio.grpc.stub.StreamObserver<SearchCasesResponse>

updateCase(UpdateCaseRequest request, StreamObserver<Case> responseObserver)

public default void updateCase(UpdateCaseRequest request, StreamObserver<Case> responseObserver)

Update the specified case. Only a subset of fields can be updated.

Parameters
NameDescription
requestUpdateCaseRequest
responseObserverio.grpc.stub.StreamObserver<Case>