Contact Center AI Insights API

Service: contactcenterinsights.googleapis.com

The Service name contactcenterinsights.googleapis.com is needed to create RPC client stubs.

google.cloud.contactcenterinsights.v1.ContactCenterInsights

Methods
BulkAnalyzeConversations	Analyzes multiple conversations in a single request.
BulkDeleteConversations	Deletes multiple conversations in a single request.
CalculateIssueModelStats	Gets an issue model's statistics.
CalculateStats	Gets conversation statistics.
CreateAnalysis	Creates an analysis.
CreateAnalysisRule	Creates a analysis rule.
CreateConversation	Creates a conversation.
CreateIssueModel	Creates an issue model.
CreatePhraseMatcher	Creates a phrase matcher.
CreateView	Creates a view.
DeleteAnalysis	Deletes an analysis.
DeleteAnalysisRule	Deletes a analysis rule.
DeleteConversation	Deletes a conversation.
DeleteIssue	Deletes an issue.
DeleteIssueModel	Deletes an issue model.
DeletePhraseMatcher	Deletes a phrase matcher.
DeleteView	Deletes a view.
DeployIssueModel	Deploys an issue model.
ExportInsightsData	Export insights data to a destination defined in the request body.
ExportIssueModel	Exports an issue model to the provided destination.
GetAnalysis	Gets an analysis.
GetAnalysisRule	Get a analysis rule.
GetConversation	Gets a conversation.
GetEncryptionSpec	Gets location-level encryption key specification.
GetIssue	Gets an issue.
GetIssueModel	Gets an issue model.
GetPhraseMatcher	Gets a phrase matcher.
GetSettings	Gets project-level settings.
GetView	Gets a view.
ImportIssueModel	Imports an issue model from a Cloud Storage bucket.
IngestConversations	Imports conversations and processes them according to the user's configuration.
InitializeEncryptionSpec	Initializes a location-level encryption key specification.
ListAnalyses	Lists analyses.
ListAnalysisRules	Lists analysis rules.
ListConversations	Lists conversations.
ListIssueModels	Lists issue models.
ListIssues	Lists issues.
ListPhraseMatchers	Lists phrase matchers.
ListViews	Lists views.
UndeployIssueModel	Undeploys an issue model.
UpdateAnalysisRule	Updates a analysis rule.
UpdateConversation	Updates a conversation.
UpdateIssue	Updates an issue.
UpdateIssueModel	Updates an issue model.
UpdatePhraseMatcher	Updates a phrase matcher.
UpdateSettings	Updates project-level settings.
UpdateView	Updates a view.
UploadConversation	Create a long-running conversation upload operation.

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

Methods
BulkAnalyzeConversations	Analyzes multiple conversations in a single request.
BulkDeleteConversations	Deletes multiple conversations in a single request.
CalculateIssueModelStats	Gets an issue model's statistics.
CalculateStats	Gets conversation statistics.
CreateAnalysis	Creates an analysis.
CreateAnalysisRule	Creates a analysis rule.
CreateConversation	Creates a conversation.
CreateIssueModel	Creates an issue model.
CreatePhraseMatcher	Creates a phrase matcher.
CreateView	Creates a view.
DeleteAnalysis	Deletes an analysis.
DeleteAnalysisRule	Deletes a analysis rule.
DeleteConversation	Deletes a conversation.
DeleteIssue	Deletes an issue.
DeleteIssueModel	Deletes an issue model.
DeletePhraseMatcher	Deletes a phrase matcher.
DeleteView	Deletes a view.
DeployIssueModel	Deploys an issue model.
ExportInsightsData	Export insights data to a destination defined in the request body.
ExportIssueModel	Exports an issue model to the provided destination.
GetAnalysis	Gets an analysis.
GetAnalysisRule	Get a analysis rule.
GetConversation	Gets a conversation.
GetEncryptionSpec	Gets location-level encryption key specification.
GetIssue	Gets an issue.
GetIssueModel	Gets an issue model.
GetPhraseMatcher	Gets a phrase matcher.
GetSettings	Gets project-level settings.
GetView	Gets a view.
ImportIssueModel	Imports an issue model from a Cloud Storage bucket.
IngestConversations	Imports conversations and processes them according to the user's configuration.
InitializeEncryptionSpec	Initializes a location-level encryption key specification.
ListAnalyses	Lists analyses.
ListAnalysisRules	Lists analysis rules.
ListConversations	Lists conversations.
ListIssueModels	Lists issue models.
ListIssues	Lists issues.
ListPhraseMatchers	Lists phrase matchers.
ListViews	Lists views.
UndeployIssueModel	Undeploys an issue model.
UpdateAnalysisRule	Updates a analysis rule.
UpdateConversation	Updates a conversation.
UpdateIssue	Updates an issue.
UpdateIssueModel	Updates an issue model.
UpdatePhraseMatcher	Updates a phrase matcher.
UpdateSettings	Updates project-level settings.
UpdateView	Updates a view.
UploadConversation	Create a long-running conversation upload operation.

google.longrunning.Operations

Methods
CancelOperation	Starts asynchronous cancellation on a long-running operation.
GetOperation	Gets the latest state of a long-running operation.
ListOperations	Lists operations that match the specified filter in the request.