Contact Center AI Insights API

Service: contactcenterinsights.googleapis.com

The Service name contactcenterinsights.googleapis.com is needed to create RPC client stubs.

google.cloud.contactcenterinsights.v1.ContactCenterInsights

Methods
BulkAnalyzeConversations	Analyzes multiple conversations in a single request.
BulkDeleteConversations	Deletes multiple conversations in a single request.
BulkDownloadFeedbackLabels	Download feedback labels in bulk.
BulkUploadFeedbackLabels	Upload feedback labels in bulk.
CalculateIssueModelStats	Gets an issue model's statistics.
CalculateStats	Gets conversation statistics.
CreateAnalysis	Creates an analysis.
CreateAnalysisRule	Creates a analysis rule.
CreateConversation	Creates a conversation.
CreateFeedbackLabel	Create feedback label.
CreateIssueModel	Creates an issue model.
CreatePhraseMatcher	Creates a phrase matcher.
CreateQaQuestion	Create a QaQuestion.
CreateQaScorecard	Create a QaScorecard.
CreateQaScorecardRevision	Creates a QaScorecardRevision.
CreateView	Creates a view.
DeleteAnalysis	Deletes an analysis.
DeleteAnalysisRule	Deletes a analysis rule.
DeleteConversation	Deletes a conversation.
DeleteFeedbackLabel	Delete feedback label.
DeleteIssue	Deletes an issue.
DeleteIssueModel	Deletes an issue model.
DeletePhraseMatcher	Deletes a phrase matcher.
DeleteQaQuestion	Deletes a QaQuestion.
DeleteQaScorecard	Deletes a QaScorecard.
DeleteQaScorecardRevision	Deletes a QaScorecardRevision.
DeleteView	Deletes a view.
DeployIssueModel	Deploys an issue model.
DeployQaScorecardRevision	Deploy a QaScorecardRevision.
ExportInsightsData	Export insights data to a destination defined in the request body.
ExportIssueModel	Exports an issue model to the provided destination.
GetAnalysis	Gets an analysis.
GetAnalysisRule	Get a analysis rule.
GetConversation	Gets a conversation.
GetEncryptionSpec	Gets location-level encryption key specification.
GetFeedbackLabel	Get feedback label.
GetIssue	Gets an issue.
GetIssueModel	Gets an issue model.
GetPhraseMatcher	Gets a phrase matcher.
GetQaQuestion	Gets a QaQuestion.
GetQaScorecard	Gets a QaScorecard.
GetQaScorecardRevision	Gets a QaScorecardRevision.
GetSettings	Gets project-level settings.
GetView	Gets a view.
ImportIssueModel	Imports an issue model from a Cloud Storage bucket.
IngestConversations	Imports conversations and processes them according to the user's configuration.
InitializeEncryptionSpec	Initializes a location-level encryption key specification.
ListAllFeedbackLabels	List all feedback labels by project number.
ListAnalyses	Lists analyses.
ListAnalysisRules	Lists analysis rules.
ListConversations	Lists conversations.
ListFeedbackLabels	List feedback labels.
ListIssueModels	Lists issue models.
ListIssues	Lists issues.
ListPhraseMatchers	Lists phrase matchers.
ListQaQuestions	Lists QaQuestions.
ListQaScorecardRevisions	Lists all revisions under the parent QaScorecard.
ListQaScorecards	Lists QaScorecards.
ListViews	Lists views.
QueryMetrics	Query metrics.
TuneQaScorecardRevision	Fine tune one or more QaModels.
UndeployIssueModel	Undeploys an issue model.
UndeployQaScorecardRevision	Undeploy a QaScorecardRevision.
UpdateAnalysisRule	Updates a analysis rule.
UpdateConversation	Updates a conversation.
UpdateFeedbackLabel	Update feedback label.
UpdateIssue	Updates an issue.
UpdateIssueModel	Updates an issue model.
UpdatePhraseMatcher	Updates a phrase matcher.
UpdateQaQuestion	Updates a QaQuestion.
UpdateQaScorecard	Updates a QaScorecard.
UpdateSettings	Updates project-level settings.
UpdateView	Updates a view.
UploadConversation	Create a long-running conversation upload operation.

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

Methods
BulkAnalyzeConversations	Analyzes multiple conversations in a single request.
BulkDeleteConversations	Deletes multiple conversations in a single request.
BulkDownloadFeedbackLabels	Download feedback labels in bulk.
BulkUploadFeedbackLabels	Upload feedback labels in bulk.
CalculateIssueModelStats	Gets an issue model's statistics.
CalculateStats	Gets conversation statistics.
CreateAnalysis	Creates an analysis.
CreateAnalysisRule	Creates a analysis rule.
CreateConversation	Creates a conversation.
CreateFeedbackLabel	Create feedback label.
CreateIssueModel	Creates an issue model.
CreatePhraseMatcher	Creates a phrase matcher.
CreateQaQuestion	Create a QaQuestion.
CreateQaScorecard	Create a QaScorecard.
CreateQaScorecardRevision	Creates a QaScorecardRevision.
CreateView	Creates a view.
DeleteAnalysis	Deletes an analysis.
DeleteAnalysisRule	Deletes a analysis rule.
DeleteConversation	Deletes a conversation.
DeleteFeedbackLabel	Delete feedback label.
DeleteIssue	Deletes an issue.
DeleteIssueModel	Deletes an issue model.
DeletePhraseMatcher	Deletes a phrase matcher.
DeleteQaQuestion	Deletes a QaQuestion.
DeleteQaScorecard	Deletes a QaScorecard.
DeleteQaScorecardRevision	Deletes a QaScorecardRevision.
DeleteView	Deletes a view.
DeployIssueModel	Deploys an issue model.
DeployQaScorecardRevision	Deploy a QaScorecardRevision.
ExportInsightsData	Export insights data to a destination defined in the request body.
ExportIssueModel	Exports an issue model to the provided destination.
GetAnalysis	Gets an analysis.
GetAnalysisRule	Get a analysis rule.
GetConversation	Gets a conversation.
GetEncryptionSpec	Gets location-level encryption key specification.
GetFeedbackLabel	Get feedback label.
GetIssue	Gets an issue.
GetIssueModel	Gets an issue model.
GetPhraseMatcher	Gets a phrase matcher.
GetQaQuestion	Gets a QaQuestion.
GetQaScorecard	Gets a QaScorecard.
GetQaScorecardRevision	Gets a QaScorecardRevision.
GetSettings	Gets project-level settings.
GetView	Gets a view.
ImportIssueModel	Imports an issue model from a Cloud Storage bucket.
IngestConversations	Imports conversations and processes them according to the user's configuration.
InitializeEncryptionSpec	Initializes a location-level encryption key specification.
ListAllFeedbackLabels	List all feedback labels by project number.
ListAnalyses	Lists analyses.
ListAnalysisRules	Lists analysis rules.
ListConversations	Lists conversations.
ListFeedbackLabels	List feedback labels.
ListIssueModels	Lists issue models.
ListIssues	Lists issues.
ListPhraseMatchers	Lists phrase matchers.
ListQaQuestions	Lists QaQuestions.
ListQaScorecardRevisions	Lists all revisions under the parent QaScorecard.
ListQaScorecards	Lists QaScorecards.
ListViews	Lists views.
QueryMetrics	Query metrics.
TuneQaScorecardRevision	Fine tune one or more QaModels.
UndeployIssueModel	Undeploys an issue model.
UndeployQaScorecardRevision	Undeploy a QaScorecardRevision.
UpdateAnalysisRule	Updates a analysis rule.
UpdateConversation	Updates a conversation.
UpdateFeedbackLabel	Update feedback label.
UpdateIssue	Updates an issue.
UpdateIssueModel	Updates an issue model.
UpdatePhraseMatcher	Updates a phrase matcher.
UpdateQaQuestion	Updates a QaQuestion.
UpdateQaScorecard	Updates a QaScorecard.
UpdateSettings	Updates project-level settings.
UpdateView	Updates a view.
UploadConversation	Create a long-running conversation upload operation.

google.iam.v1.IAMPolicy

Methods

google.longrunning.Operations

Methods
CancelOperation	Starts asynchronous cancellation on a long-running operation.
GetOperation	Gets the latest state of a long-running operation.
ListOperations	Lists operations that match the specified filter in the request.