Method: cases.create

Buat kasus baru dan kaitkan dengan orang tua.

File harus memiliki kolom berikut: displayName, description, classification, dan priority. Jika Anda hanya menguji API dan tidak ingin mengarahkan kasus Anda ke agen, tetapkan testCase=true.

CONTOH:

{i>cURL<i}:

parent="projects/some-project"
curl \
  --request POST \
  --header "Authorization: Bearer $(gcloud auth print-access-token)" \
  --header 'Content-Type: application/json' \
  --data '{
    "displayName": "Test case created by me.",
    "description": "a random test case, feel free to close",
    "classification": {
      "id":
      "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8"
    },
    "timeZone": "-07:00",
    "subscriberEmailAddresses": [
      "foo@domain.com",
      "bar@domain.com"
    ],
    "testCase": true,
    "priority": "P3"
  }' \
  "https://cloudsupport.googleapis.com/v2/$parent/cases"

Python:

import googleapiclient.discovery


apiVersion = "v2"
supportApiService = googleapiclient.discovery.build(
    serviceName="cloudsupport",
    version=apiVersion,
    discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={apiVersion}",
)
request = supportApiService.cases().create(
    parent="projects/some-project",
    body={
        "displayName": "A Test Case",
        "description": "This is a test case.",
        "testCase": True,
        "priority": "P2",
        "classification": {
            "id":
              "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8"
        },
    },
)
print(request.execute())

Permintaan HTTP

POST https://cloudsupport.googleapis.com/v2beta/{parent=*/*}/cases

URL menggunakan sintaks gRPC Transcoding.

Parameter jalur

Parameter
parent

string

Wajib. Nama induk yang akan digunakan untuk membuat kasus.

Isi permintaan

Isi permintaan memuat instance Case.

Isi respons

Jika berhasil, isi respons memuat instance Case yang baru dibuat.

Cakupan otorisasi

Memerlukan salah satu cakupan OAuth berikut:

  • https://www.googleapis.com/auth/cloudsupport
  • https://www.googleapis.com/auth/cloud-platform

Untuk informasi selengkapnya, lihat Ringkasan Autentikasi.