Method: cases.patch

Update a case. Only some fields can be updated.

EXAMPLES:

cURL:

case="projects/some-project/cases/43595344"
curl \
  --request PATCH \
  --header "Authorization: Bearer $(gcloud auth print-access-token)" \
  --header "Content-Type: application/json" \
  --data '{
    "priority": "P1"
  }' \
  "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority"

Python:

import googleapiclient.discovery

apiVersion = "v2"
supportApiService = googleapiclient.discovery.build(
    serviceName="cloudsupport",
    version=apiVersion,
    discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={apiVersion}",
)
request = supportApiService.cases().patch(
    name="projects/some-project/cases/43112854",
    body={
        "displayName": "This is Now a New Title",
        "priority": "P2",
    },
)
print(request.execute())

HTTP request

PATCH https://cloudsupport.googleapis.com/v2beta/{case.name=*/*/cases/*}

The URL uses gRPC Transcoding syntax.

Path parameters

Parameters
case.name

string

Identifier. The resource name for the case.

Query parameters

Parameters
updateMask

string (FieldMask format)

A list of attributes of the case that should be updated. Supported values are priority, displayName, and subscriberEmailAddresses. If no fields are specified, all supported fields are updated.

Be careful - if you do not provide a field mask, then you might accidentally clear some fields. For example, if you leave the field mask empty and do not provide a value for subscriberEmailAddresses, then subscriberEmailAddresses is updated to empty.

Request body

The request body contains an instance of Case.

Response body

If successful, the response body contains an instance of Case.

Authorization scopes

Requires one of the following OAuth scopes:

  • https://www.googleapis.com/auth/cloudsupport
  • https://www.googleapis.com/auth/cloud-platform

For more information, see the Authentication Overview.