REST Resource: caseClassifications

Resource: CaseClassification

A classification object with a product type and value.

JSON representation 
{
  "id": string,
  "displayName": string
}
Fields
id

string

The unique ID for a classification. Must be specified for case creation.

To retrieve valid classification IDs for case creation, use caseClassifications.search.

Classification IDs returned by caseClassifications.search are guaranteed to be valid for at least 6 months. If a given classification is deactiveated, it will immediately stop being returned. After 6 months, case.create requests using the classification ID will fail.
displayName

string

A display name for the classification.

The display name is not static and can change. To uniquely and consistently identify classifications, use the CaseClassification.id field.

Methods
Retrieve valid classifications to use when creating a support case.