REST Resource: cases.comments

Resource: Comment

A comment associated with a support case.

Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.

JSON representation
{
  "name": string,
  "createTime": string,
  "creator": {
    object (Actor)
  },
  "body": string,
  "plainTextBody": string
}
Fields
name

string

Output only. Identifier. The resource name of the comment.

createTime

string (Timestamp format)

Output only. The time when the comment was created.

A timestamp in RFC3339 UTC "Zulu" format, with nanosecond resolution and up to nine fractional digits. Examples: "2014-10-02T15:01:23Z" and "2014-10-02T15:01:23.045123456Z".

creator

object (Actor)

Output only. The user or Google Support agent who created the comment.

body

string

The full comment body.

Maximum of 12800 characters.

plainTextBody
(deprecated)

string

Output only. DEPRECATED. DO NOT USE.

A duplicate of the body field.

This field is only present for legacy reasons.

Methods

create

Add a new comment to a case.

list

List all the comments associated with a case.