This document describes audit logging for Cloud Customer Care. Google Cloud services write audit logs that record administrative activities and accesses within your Google Cloud resources. For more information, see Cloud Audit Logs overview.
This page was last generated on 2024-05-21 19:31:06 UTC.
Service name
Cloud Customer Care audit logs use the service name cloudsupport.googleapis.com
.
Methods by permission type
Methods that check DATA_READ
, DATA_WRITE
, and ADMIN_READ
permission types are Data Access audit logs.
Methods that check ADMIN_WRITE
permission types are Admin Activity audit logs.
Permission type | Methods |
---|---|
DATA_READ | google.cloud.support.v2.CaseAttachmentService.DownloadAttachment google.cloud.support.v2.CaseAttachmentService.ListAttachments google.cloud.support.v2.CaseService.GetCase google.cloud.support.v2.CaseService.ListCases google.cloud.support.v2.CommentService.ListComments google.cloud.support.v2beta.CaseAttachmentService.DownloadAttachment google.cloud.support.v2beta.CaseAttachmentService.ListAttachments google.cloud.support.v2beta.CaseService.GetCase google.cloud.support.v2beta.CaseService.ListCases google.cloud.support.v2beta.CommentService.ListComments google.cloud.support.v2beta.FeedService.ShowFeed |
DATA_WRITE | google.cloud.support.v2.CaseAttachmentService.CreateAttachment google.cloud.support.v2.CaseService.CloseCase google.cloud.support.v2.CaseService.CreateCase google.cloud.support.v2.CaseService.EscalateCase google.cloud.support.v2.CaseService.UpdateCase google.cloud.support.v2.CommentService.CreateComment google.cloud.support.v2beta.CaseAttachmentService.CreateAttachment google.cloud.support.v2beta.CaseService.CloseCase google.cloud.support.v2beta.CaseService.CreateCase google.cloud.support.v2beta.CaseService.EscalateCase google.cloud.support.v2beta.CaseService.UpdateCase google.cloud.support.v2beta.CommentService.CreateComment |
Audit logs per API interface
For information about which permissions are evaluated and how for each method, see the Identity and Access Management documentation for Cloud Customer Care.
google.cloud.support.v2.CaseAttachmentService
Details about audit logs associated with methods belonging to google.cloud.support.v2.CaseAttachmentService
.
google.cloud.support.v2.CaseAttachmentService.CreateAttachment
- Method: google.cloud.support.v2.CaseAttachmentService.CreateAttachment
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseAttachmentService.CreateAttachment"
google.cloud.support.v2.CaseAttachmentService.DownloadAttachment
- Method: google.cloud.support.v2.CaseAttachmentService.DownloadAttachment
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseAttachmentService.DownloadAttachment"
google.cloud.support.v2.CaseAttachmentService.ListAttachments
- Method: google.cloud.support.v2.CaseAttachmentService.ListAttachments
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseAttachmentService.ListAttachments"
google.cloud.support.v2.CaseService
Details about audit logs associated with methods belonging to google.cloud.support.v2.CaseService
.
google.cloud.support.v2.CaseService.CloseCase
- Method: google.cloud.support.v2.CaseService.CloseCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseService.CloseCase"
google.cloud.support.v2.CaseService.CreateCase
- Method: google.cloud.support.v2.CaseService.CreateCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.create - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseService.CreateCase"
google.cloud.support.v2.CaseService.EscalateCase
- Method: google.cloud.support.v2.CaseService.EscalateCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.escalate - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseService.EscalateCase"
google.cloud.support.v2.CaseService.GetCase
- Method: google.cloud.support.v2.CaseService.GetCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseService.GetCase"
google.cloud.support.v2.CaseService.ListCases
- Method: google.cloud.support.v2.CaseService.ListCases
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.list - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseService.ListCases"
google.cloud.support.v2.CaseService.UpdateCase
- Method: google.cloud.support.v2.CaseService.UpdateCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CaseService.UpdateCase"
google.cloud.support.v2.CommentService
Details about audit logs associated with methods belonging to google.cloud.support.v2.CommentService
.
google.cloud.support.v2.CommentService.CreateComment
- Method: google.cloud.support.v2.CommentService.CreateComment
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CommentService.CreateComment"
google.cloud.support.v2.CommentService.ListComments
- Method: google.cloud.support.v2.CommentService.ListComments
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2.CommentService.ListComments"
google.cloud.support.v2beta.CaseAttachmentService
Details about audit logs associated with methods belonging to google.cloud.support.v2beta.CaseAttachmentService
.
google.cloud.support.v2beta.CaseAttachmentService.CreateAttachment
- Method: google.cloud.support.v2beta.CaseAttachmentService.CreateAttachment
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseAttachmentService.CreateAttachment"
google.cloud.support.v2beta.CaseAttachmentService.DownloadAttachment
- Method: google.cloud.support.v2beta.CaseAttachmentService.DownloadAttachment
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseAttachmentService.DownloadAttachment"
google.cloud.support.v2beta.CaseAttachmentService.ListAttachments
- Method: google.cloud.support.v2beta.CaseAttachmentService.ListAttachments
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseAttachmentService.ListAttachments"
google.cloud.support.v2beta.CaseService
Details about audit logs associated with methods belonging to google.cloud.support.v2beta.CaseService
.
google.cloud.support.v2beta.CaseService.CloseCase
- Method: google.cloud.support.v2beta.CaseService.CloseCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseService.CloseCase"
google.cloud.support.v2beta.CaseService.CreateCase
- Method: google.cloud.support.v2beta.CaseService.CreateCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.create - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseService.CreateCase"
google.cloud.support.v2beta.CaseService.EscalateCase
- Method: google.cloud.support.v2beta.CaseService.EscalateCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.escalate - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseService.EscalateCase"
google.cloud.support.v2beta.CaseService.GetCase
- Method: google.cloud.support.v2beta.CaseService.GetCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseService.GetCase"
google.cloud.support.v2beta.CaseService.ListCases
- Method: google.cloud.support.v2beta.CaseService.ListCases
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.list - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseService.ListCases"
google.cloud.support.v2beta.CaseService.UpdateCase
- Method: google.cloud.support.v2beta.CaseService.UpdateCase
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CaseService.UpdateCase"
google.cloud.support.v2beta.CommentService
Details about audit logs associated with methods belonging to google.cloud.support.v2beta.CommentService
.
google.cloud.support.v2beta.CommentService.CreateComment
- Method: google.cloud.support.v2beta.CommentService.CreateComment
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.update - DATA_WRITE
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CommentService.CreateComment"
google.cloud.support.v2beta.CommentService.ListComments
- Method: google.cloud.support.v2beta.CommentService.ListComments
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.CommentService.ListComments"
google.cloud.support.v2beta.FeedService
Details about audit logs associated with methods belonging to google.cloud.support.v2beta.FeedService
.
google.cloud.support.v2beta.FeedService.ShowFeed
- Method: google.cloud.support.v2beta.FeedService.ShowFeed
- Audit log Type: Data Access
- Permissions:
cloudsupport.techCases.get - DATA_READ
- Method is a Long Running Operation or Streaming: No.
- Filter for this method:
protoPayload.methodName="google.cloud.support.v2beta.FeedService.ShowFeed"
Methods that don't produce audit logs
Generally methods don't produce audit logs because they are high volume and doing so would be very expensive, or because the method has low auditing value, or because another audit or platform log already provides coverage for what the method does.
The following methods don't produce audit logs:
google.cloud.support.v2.CaseService.SearchCaseClassifications
google.cloud.support.v2.CaseService.SearchCases
google.cloud.support.v2beta.CaseService.SearchCaseClassifications
google.cloud.support.v2beta.CaseService.SearchCases