This document describes issues you may encounter in using Personalized Service Health and how to resolve them.
The API is throwing a 403 error
If you access the API when it is not enabled, you will receive the following error message:
{
"error": {
"code": 403,
"message": "Service Health API has not been used in project PROJECT_ID before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry.",
"status": "PERMISSION_DENIED",
"details": [
{
"@type": "type.googleapis.com/google.rpc.Help",
"links": [
{
"description": "Google developers console API activation",
"url": "https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID"
}
]
},
{
"@type": "type.googleapis.com/google.rpc.ErrorInfo",
"reason": "SERVICE_DISABLED",
"domain": "googleapis.com",
"metadata": {
"consumer": "projects/PROJECT_ID",
"service": "servicehealth.googleapis.com"
}
}
]
}
}
An alert was not fired for a new incident
Personalized Service Health won't send a notification if an incident has a relevance of Unknown. Alternatively, your alert policy may be misconfigured.
Give feedback, request features, or report issues
- Navigate to the Support button in the Google Cloud console global navigation bar.
- Select Send feedback.
- Write feedback, suggest features, or report an issue.
- (Optional) Include a screenshot.
- Select Send.