Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::Entity::Type.
The type of the entity. For most entity types, the associated metadata is a
Wikipedia URL (wikipedia_url) and Knowledge Graph MID (mid). The table
below lists the associated fields for entities that have different
metadata.
Constants
TYPE_UNSPECIFIED
value: 0
Unspecified.
PERSON
value: 1
Person.
LOCATION
value: 2
Location.
ORGANIZATION
value: 3
Organization.
EVENT
value: 4
Event.
WORK_OF_ART
value: 5
Artwork.
CONSUMER_GOOD
value: 6
Consumer product.
OTHER
value: 7
Other types of entities.
PHONE_NUMBER
value: 9
Phone number.
The metadata lists the phone number (formatted according to local convention), plus whichever additional elements appear in the text:
number- The actual number, broken down into sections according to local convention.national_prefix- Country code, if detected.area_code- Region or area code, if detected.extension- Phone extension (to be dialed after connection), if detected.
ADDRESS
value: 10
Address.
The metadata identifies the street number and locality plus whichever additional elements appear in the text:
street_number- Street number.locality- City or town.street_name- Street/route name, if detected.postal_code- Postal code, if detected.country- Country, if detected.broad_region- Administrative area, such as the state, if detected.narrow_region- Smaller administrative area, such as county, if detected.sublocality- Used in Asian addresses to demark a district within a city, if detected.
DATE
value: 11
Date.
The metadata identifies the components of the date:
year- Four digit year, if detected.month- Two digit month number, if detected.day- Two digit day number, if detected.
NUMBER
value: 12
Number.
The metadata is the number itself.
PRICE
value: 13
Price.
The metadata identifies the value and currency.