Contact Center AI Insights V1 API - Module Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role (v0.8.1)

Version 0.8.1

• 1.3.0 (latest)
• 1.2.0
• 1.1.0
• 1.0.1
• 0.22.0
• 0.21.1
• 0.20.1
• 0.19.1
• 0.18.0
• 0.17.0
• 0.16.0
• 0.15.0
• 0.14.0
• 0.13.0
• 0.12.0
• 0.11.0
• 0.10.0
• 0.9.0
• 0.8.2
• 0.7.2
• 0.6.0

Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role.

The role of the participant.

Constants

ROLE_UNSPECIFIED

value: 0
Participant's role is not set.

HUMAN_AGENT

value: 1
Participant is a human agent.

AUTOMATED_AGENT

value: 2
Participant is an automated agent.

END_USER

value: 3
Participant is an end user who conversed with the contact center.

ANY_AGENT

value: 4
Participant is either a human or automated agent.