Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig (v0.22.0)

Version 0.22.0

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Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig.

Configuration that applies to all conversations.

Inherits

• Object

Extended By

• Google::Protobuf::MessageExts::ClassMethods

Includes

• Google::Protobuf::MessageExts

Methods

#agent_channel

def agent_channel() -> ::Integer

Returns

• (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

#agent_channel=

def agent_channel=(value) -> ::Integer

Parameter

• value (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

Returns

• (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

#agent_id

def agent_id() -> ::String

Returns

• (::String) — An opaque, user-specified string representing the human agent who handled the conversations.

#agent_id=

def agent_id=(value) -> ::String

Parameter

• value (::String) — An opaque, user-specified string representing the human agent who handled the conversations.

Returns

• (::String) — An opaque, user-specified string representing the human agent who handled the conversations.

#customer_channel

def customer_channel() -> ::Integer

Returns

• (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

#customer_channel=

def customer_channel=(value) -> ::Integer

Parameter

• value (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

Returns

• (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.