Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig.
Configuration that applies to all conversations.
Inherits
- Object
Extended By
- Google::Protobuf::MessageExts::ClassMethods
Includes
- Google::Protobuf::MessageExts
Methods
#agent_channel
def agent_channel() -> ::Integer
Returns
- (::Integer) — Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.
#agent_channel=
def agent_channel=(value) -> ::Integer
Parameter
- value (::Integer) — Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.
Returns
- (::Integer) — Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.
#agent_id
def agent_id() -> ::String
Returns
- (::String) — An opaque, user-specified string representing the human agent who handled the conversations.
#agent_id=
def agent_id=(value) -> ::String
Parameter
- value (::String) — An opaque, user-specified string representing the human agent who handled the conversations.
Returns
- (::String) — An opaque, user-specified string representing the human agent who handled the conversations.
#customer_channel
def customer_channel() -> ::Integer
Returns
- (::Integer) — Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.
#customer_channel=
def customer_channel=(value) -> ::Integer
Parameter
- value (::Integer) — Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.
Returns
- (::Integer) — Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.