Reference documentation and code samples for the Google Cloud Dialogflow V2 Client class HumanAgentHandoffConfig.
Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.
Currently, this feature is not general available, please contact Google to get access.
Generated from protobuf message google.cloud.dialogflow.v2.HumanAgentHandoffConfig
Methods
__construct
Constructor.
| Parameters | |
|---|---|
| Name | Description |
data |
array
Optional. Data for populating the Message object. |
↳ live_person_config |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig
Uses LivePerson (https://www.liveperson.com). |
↳ salesforce_live_agent_config |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig
Uses Salesforce Live Agent. |
getLivePersonConfig
Uses LivePerson (https://www.liveperson.com).
Generated from protobuf field .google.cloud.dialogflow.v2.HumanAgentHandoffConfig.LivePersonConfig live_person_config = 1;
| Returns | |
|---|---|
| Type | Description |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig|null | |
hasLivePersonConfig
setLivePersonConfig
Uses LivePerson (https://www.liveperson.com).
Generated from protobuf field .google.cloud.dialogflow.v2.HumanAgentHandoffConfig.LivePersonConfig live_person_config = 1;
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getSalesforceLiveAgentConfig
Uses Salesforce Live Agent.
Generated from protobuf field .google.cloud.dialogflow.v2.HumanAgentHandoffConfig.SalesforceLiveAgentConfig salesforce_live_agent_config = 2;
| Returns | |
|---|---|
| Type | Description |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig|null | |
hasSalesforceLiveAgentConfig
setSalesforceLiveAgentConfig
Uses Salesforce Live Agent.
Generated from protobuf field .google.cloud.dialogflow.v2.HumanAgentHandoffConfig.SalesforceLiveAgentConfig salesforce_live_agent_config = 2;
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getAgentService
| Returns | |
|---|---|
| Type | Description |
string | |