Reference documentation and code samples for the Google Cloud Dialogflow V2 Client class HumanAgentHandoffConfig.
Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.
Currently, this feature is not general available, please contact Google to get access.
Generated from protobuf message google.cloud.dialogflow.v2.HumanAgentHandoffConfig
Namespace
Google \ Cloud \ Dialogflow \ V2Methods
__construct
Constructor.
| Parameters | |
|---|---|
| Name | Description |
data |
array
Optional. Data for populating the Message object. |
↳ live_person_config |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig
Uses LivePerson. |
↳ salesforce_live_agent_config |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig
Uses Salesforce Live Agent. |
getLivePersonConfig
Uses LivePerson.
| Returns | |
|---|---|
| Type | Description |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig|null |
|
hasLivePersonConfig
setLivePersonConfig
Uses LivePerson.
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig
|
| Returns | |
|---|---|
| Type | Description |
$this |
|
getSalesforceLiveAgentConfig
Uses Salesforce Live Agent.
| Returns | |
|---|---|
| Type | Description |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig|null |
|
hasSalesforceLiveAgentConfig
setSalesforceLiveAgentConfig
Uses Salesforce Live Agent.
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig
|
| Returns | |
|---|---|
| Type | Description |
$this |
|
getAgentService
| Returns | |
|---|---|
| Type | Description |
string |
|