Google Cloud Dialogflow V2 Client - Class HumanAgentHandoffConfig (1.5.0)

Version 1.5.0

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Reference documentation and code samples for the Google Cloud Dialogflow V2 Client class HumanAgentHandoffConfig.

Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.

Currently, this feature is not general available, please contact Google to get access.

Generated from protobuf message google.cloud.dialogflow.v2.HumanAgentHandoffConfig

Namespace

Google \ Cloud \ Dialogflow \ V2

Methods

__construct

Constructor.

Parameters
Name	Description
data	array Optional. Data for populating the Message object.
↳ live_person_config	Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig Uses LivePerson (https://www.liveperson.com).
↳ salesforce_live_agent_config	Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig Uses Salesforce Live Agent.

getLivePersonConfig

Uses LivePerson (https://www.liveperson.com).

Returns
Type	Description
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig|null

hasLivePersonConfig

setLivePersonConfig

Uses LivePerson (https://www.liveperson.com).

Parameter
Name	Description
var	Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\LivePersonConfig

Returns
Type	Description
$this

getSalesforceLiveAgentConfig

Uses Salesforce Live Agent.

Returns
Type	Description
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig|null

hasSalesforceLiveAgentConfig

setSalesforceLiveAgentConfig

Uses Salesforce Live Agent.

Parameter
Name	Description
var	Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig

Returns
Type	Description
$this

getAgentService

Returns
Type	Description
string