Google Cloud Contact Center Insights V1 Client - Class AnswerFeedback (2.0.0)

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class AnswerFeedback.

The feedback that the customer has about a certain answer in the conversation.

Generated from protobuf message google.cloud.contactcenterinsights.v1.AnswerFeedback

Namespace

Google \ Cloud \ ContactCenterInsights \ V1

Methods

__construct

Constructor.

Parameters
Name Description
data array

Optional. Data for populating the Message object.

↳ correctness_level int

The correctness level of an answer.

↳ clicked bool

Indicates whether an answer or item was clicked by the human agent.

↳ displayed bool

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

getCorrectnessLevel

The correctness level of an answer.

Returns
Type Description
int

setCorrectnessLevel

The correctness level of an answer.

Parameter
Name Description
var int
Returns
Type Description
$this

getClicked

Indicates whether an answer or item was clicked by the human agent.

Returns
Type Description
bool

setClicked

Indicates whether an answer or item was clicked by the human agent.

Parameter
Name Description
var bool
Returns
Type Description
$this

getDisplayed

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

Returns
Type Description
bool

setDisplayed

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

Parameter
Name Description
var bool
Returns
Type Description
$this