Google Cloud Contact Center Insights V1 Client - Class DimensionKey (2.2.1)

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• 2.2.1 (latest)
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Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class DimensionKey.

The key of the dimension.

Protobuf type google.cloud.contactcenterinsights.v1.Dimension.DimensionKey

Namespace

Google \ Cloud \ ContactCenterInsights \ V1 \ Dimension

Methods

static::name

Parameter
Name	Description
value	mixed

static::value

Parameter
Name	Description
name	mixed

Constants

DIMENSION_KEY_UNSPECIFIED

Value: 0

The key of the dimension is unspecified.

Generated from protobuf enum DIMENSION_KEY_UNSPECIFIED = 0;

ISSUE

Value: 1

The dimension is keyed by issues.

Generated from protobuf enum ISSUE = 1;

AGENT

Value: 2

The dimension is keyed by agents.

Generated from protobuf enum AGENT = 2;

AGENT_TEAM

Value: 3

The dimension is keyed by agent teams.

Generated from protobuf enum AGENT_TEAM = 3;

QA_QUESTION_ID

Value: 4

The dimension is keyed by QaQuestionIds.

Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing stats for the same question across different scorecard revisions.

Generated from protobuf enum QA_QUESTION_ID = 4;

QA_QUESTION_ANSWER_VALUE

Value: 5

The dimension is keyed by QaQuestionIds-Answer value pairs.

Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing distribution of answers per question across different scorecard revisions.

Generated from protobuf enum QA_QUESTION_ANSWER_VALUE = 5;

CONVERSATION_PROFILE_ID

Value: 6

The dimension is keyed by the conversation profile ID.

Generated from protobuf enum CONVERSATION_PROFILE_ID = 6;