Google Cloud Contact Center Insights V1 Client - Class AnswerFeedback (1.4.1)

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class AnswerFeedback.

The feedback that the customer has about a certain answer in the conversation.

Generated from protobuf message google.cloud.contactcenterinsights.v1.AnswerFeedback

Namespace

Google \ Cloud \ ContactCenterInsights \ V1

Methods

__construct

Constructor.

Parameters
NameDescription
data array

Optional. Data for populating the Message object.

↳ correctness_level int

The correctness level of an answer.

↳ clicked bool

Indicates whether an answer or item was clicked by the human agent.

↳ displayed bool

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

getCorrectnessLevel

The correctness level of an answer.

Returns
TypeDescription
int

setCorrectnessLevel

The correctness level of an answer.

Parameter
NameDescription
var int
Returns
TypeDescription
$this

getClicked

Indicates whether an answer or item was clicked by the human agent.

Returns
TypeDescription
bool

setClicked

Indicates whether an answer or item was clicked by the human agent.

Parameter
NameDescription
var bool
Returns
TypeDescription
$this

getDisplayed

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

Returns
TypeDescription
bool

setDisplayed

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

Parameter
NameDescription
var bool
Returns
TypeDescription
$this